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Thread: Played Five Days In A Row & No Rewards

  1. #1
    AlexDaCat
    Guest

    Played Five Days In A Row & No Rewards

    Anyone else played more than 5 days in a row and didn't get their reward?

  2. #2
    Boris Lebedev
    Guest
    Hello AlexDaCat,

    This is a known issue, and our devs are working hard to fix it at the moment. Please submit a request to our helpdesk via Report an Issue Tab in the game, and our support agents will assist you in resolving of the issue.

    I hope it all works out fine. Please let me know the results.

  3. #3
    MimG
    Guest
    I have the same problem, I'll go and report it now!

  4. #4
    Boris Lebedev
    Guest
    A quick announcement to everyone who is having the same issue.

    This bug will definitely be fixed in the next update, which should be out in a couple of weeks.

    Untill then, we will be correcting this problem for every player individually. So, if you have problems with the "To Loyalty" achievement, please contact us via Report an Issue Tab in the Game, and we will do our best to help you out with it.

  5. #5
    druid 2156
    Guest
    Quote Originally Posted by Boris Lebedev View Post
    A quick announcement to everyone who is having the same issue.

    This bug will definitely be fixed in the next update, which should be out in a couple of weeks.

    Untill then, we will be correcting this problem for every player individually. So, if you have problems with the "To Loyalty" achievement, please contact us via Report an Issue Tab in the Game, and we will do our best to help you out with it.

    I have been having this issue & reported it several times. I've had the game now for over a month!

  6. #6
    Boris Lebedev
    Guest
    Hello druid 2156,

    Let me know the number of your request, and I will ask our devs to look into the matter right away!
    Last edited by Boris Lebedev; 01-03-2016 at 10:30 AM.

  7. #7
    MamaCookee
    Guest
    I've sent 2 messages since I started, no response.
    I waited for the update, didn't get fixed.
    Now what do I try?
    Very much enjoy this game. Very challenging.
    Thank you!

  8. #8
    MamaCookee, Post the reference numbers here, of the 2 automated replies that you received, so that Boris can try to help you.
    Forever living in hope lol

    Forum member since June 2015 -
    Little Wonders #UPN7VG ~ now recruiting ~ Level 80
    Level 155 - Android Friend code RNDXDC. I'm full but happy to stay on your pending tabs.

    Imp: - Level 137 - Android 4CP9XT

  9. #9
    Hi Boris. Just opened my game and the 5-day Loyalty Reward was there. Seems to be working now!
    Join Date: June 2014
    Level 159
    Zoo Level 45
    IOS - iPad Air

    Co-Op: Sogno Mare (Sea Dream) - Sail only for certain rewards.
    Town: Far Niente Bay

    Ideas That Cannot Be Implemented At This Time (Or Ever)

  10. #10
    Boris Lebedev
    Guest
    Hey guys,

    MamaCookee, I'm sorry for the delay. Please let me know the number of your request and I will ask our support agents to assist you asap!

    Nana, I'm glad to hear that it's working fine now

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