Almost a week ago, I saw that I lost the first part of removing the old Ivy in Area 4. I contacted support. They sent me some links and if that didn't help to sent some information. I tried the solutions in the links, but nothing solves the problem. So I sent all the requested info to support. No answer back since the 22nd of this month. I requested already 5 time or so all the info. No I'm just playing to get stars, but it's no fun to see the garden evolve into something great.

Hope this helps here and they finally answers my ticket and solve my problem by giving back the lost progress of removing the old Ivy.

A very disappointed player