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Thread: 22.08 Server Issues

  1. #1
    Dmitry Muravyev
    Guest

    22.08 Server Issues

    Hi everyone!

    As you may be aware, we are currently experiencing some major server problems. These may result in the following issues with your game:

    - Difficulties accessing your friends' towns.
    - Inability to help your friends or receive their help.
    - Problems with adding new friends or deleting the existing ones.
    - Friends missing from your friend lists.
    - Problems with receiving or sending clovers/gifts to your friends.
    - Find Friends tab not refreshing.
    - Problems with syncing your devices.

    We are doing everything we can to mitigate any impact on your gameplay experience. Whilst this is ongoing, we would strongly recommend that you do not re-install your game in attempt to fix these issues yourself. Doing so may result in a permanent loss of your game progress. Thanks for your patience!

  2. #2
    Fingers crossed, this gets fixed soon!
    Forever living in hope lol

    Forum member since June 2015 - Fed up with the Regatta 'rewards'!!
    Little Wonders #UPN7VG ~ now recruiting ~ Level 64+
    Level 155 - Android Friend code RNDXDC. I'm full but happy to stay on your pending tabs.

    Imp: - Level 137 - Android 4CP9XT

  3. #3
    Thanks for the update, Dmitry. I can imagine how stressful this is for all of you at Playrix. We older, longer players will assist where we can in tamping down the stress of commenters, too, until this all gets sorted out and fixed.
    Join Date: June 2014
    Level 154
    Zoo Level 45
    IOS - iPad Air

    Co-Op: Sogno Mare (Sea Dream) - Sail only for certain rewards.
    Town: Far Niente Bay

    Ideas That Cannot Be Implemented At This Time (Or Ever)

  4. #4
    Got furious today, reinstalled the game, lost a week of progress but I'm back in the game. It was worth it :-)
    I can help, I get help, it's fun again. I hope this stays so. If not I'm going to reinstall again Lol

  5. #5
    Thanks for the update Dmitry

    The whole situation look like a HUGE headache for you guys.
    Graylady, Forum member since may 2014 --- I am just a player, not a Playrix staff
    Playing on Android, not on Facebook
    Township level 200, Zoo 188 animals, --- Fishdom stop at 1518 --- Homescape stop at 650

    Please read this important post by Playrix about Township : Wishes/requests already rejected by Playrix

  6. #6
    Sandy
    Guest
    So great you're BACK Renata!

    Dmitry - thank you for the update.

  7. #7
    Ann-marie Gilbank
    Guest
    Thanks Dmitry
    I know that you guys are doing all you can to fix this problem. Good luck:

  8. #8
    Quote Originally Posted by Sandy View Post
    So great you're BACK Renata!

    Dmitry - thank you for the update.
    Thank you Sandy

  9. #9
    Sandy
    Guest

  10. #10
    Eden
    Guest
    Quote Originally Posted by cpwcs View Post
    Got furious today, reinstalled the game, lost a week of progress but I'm back in the game. It was worth it :-)
    I can help, I get help, it's fun again. I hope this stays so. If not I'm going to reinstall again Lol
    Renata, I did as you did, reinstalled the game...and.... I'm back!!! Like you I lost a weeks worth of work but I'm so happy to be back I don't care right now.

    Hello everyone!...I'm back, fingers crossed it stays this way!

    Candi

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