Quote Originally Posted by Vonnie19.4.1969 View Post
The day i write here i get an answer.....

Thank you for getting back to us and not giving up! Kindly accept 30 clovers, 20 cash and the Advanced farming booster as an apology gift for the lack of assistance you've faced. We totally agree that the quality of service you received is inappropriate.

As mentioned in one of previous bulk mailing messages, some time ago we switched to another customer support platform. The period of transition and re-adjustment has been complicated, and it affected significantly our communication with players. We hope that our efforts and your patience were not in vain, as the old system broght much more trouble.

We can't thank you enough for your continued loyalty! Feel free to contact me with any other questions, and have a wonderful day!
Lucky you. I'm still waiting for a decent answer.....