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Thread: How To Get Facebook Profile Picture To Sync With Game (iOS only)

  1. #1

    Question How To Get Facebook Profile Picture To Sync With Game (iOS only)

    Township and Facebook are separate companies. As such, the server syncs between the two are random
    and any changes made to your icon in FB will take a few weeks to appear in-game. If you aren't patient enough
    to wait that long, there are ways to force a sync immediately.

    Please note the following steps are for iOS only. Special thanks to Missy's for testing/compiling them.

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    Method #1:

    1. Open Facebook.
    2. Change the privacy of the profile picture you no longer want to any non-public status. Township will not be able to connect to it anymore. The next server sync (might be a few days) should force the game to connect to the new public profile picture. If you've already deleted the profile picture you didn't want or this doesn't work, try the next method.


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    Method #2:

    1. Open Township and disconnect the game from Facebook in the game settings.
    2. Open your device settings, tap on Facebook, and log out of your account.
    3. Open the Safari browser and make sure you are logged out of Facebook there too (should be automatic because of previous step but sometimes it lags).
    4. Restart your device.
    5. Open your device settings, tap on Facebook, and log into your account.
    6. Open Township and reconnect to Facebook in the game settings. If that doesn't work, there's the final method.



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    Method #3:

    1. Open your device settings and tap on Game Center.
    2. Make sure you are logged into Game Center (your Apple ID should be displayed/you shouldn't have to enter an ID or password). Game Center is what saves your Township data (Facebook also theoretically backs it up but it's not trustworthy).
    3. Open your device settings, tap on Facebook, and make sure you are logged into your account.
    4. Uninstall Township.
    5. Reinstall Township. Start the game and re-authorize Facebook in the game settings. It will likely prompt you with some message like "Are you sure you want to authorize connection to Facebook," say yes.

    Uninstalling always feels risky, but it's the quickest way to get the sync going. I've done it several times with no issue.

    As long as you are logged into Game Center, you will not lose any of your Township data.


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    If the problem persists (it shouldn't if you follow the steps correctly), you can always reach out to Customer Support.
    Last edited by dreadnought; 08-15-2018 at 02:15 PM. Reason: corrected username
    Town: Amoria (Level 90)
    Platform: iOS (WVMX6K) + Facebook
    Always looking for friends who are kind, helpful, & design their towns to look like real ones.

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