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Thread: Lost game

  1. #31
    i have this problem with Google Play too...what we can do?

  2. #32
    Quote Originally Posted by Zenita Parapanova View Post
    i have this problem with Google Play too...what we can do?
    What problem exactly? Loosing your town? In the game, click on the cog - help and support - loss of progress. Follow the instructions there.
    Graylady, Forum member since may 2014 --- I am just a player, not a Playrix staff
    Playing on Android, not on Facebook
    Township level 200, Zoo 188 animals, --- Fishdom stop at 1518 --- Homescape stop at 650

    Please read this important post by Playrix about Township : Wishes/requests already rejected by Playrix

  3. #33
    Yo también tengo el mismo problema perdí mi ciudad voy en el nivel 68 casi llego al 69 y. No e podido recuperarla ya ise algunas cosas y tampoco también jugué al el nivel 4 para poder meterme en las configuraciones del juego y conectarlo al facebook y google juegos otra vez aver si podía pero no puede ay estoy estancada no lo e jugado mas pero aver si. No ay problemas x eso

  4. #34
    Quote Originally Posted by Maythe Tavera Rodríguez View Post
    Yo también tengo el mismo problema perdí mi ciudad voy en el nivel 68 casi llego al 69 y. No e podido recuperarla ya ise algunas cosas y tampoco también jugué al el nivel 4 para poder meterme en las configuraciones del juego y conectarlo al facebook y google juegos otra vez aver si podía pero no puede ay estoy estancada no lo e jugado mas pero aver si. No ay problemas x eso
    Hi Maythe

    After finishing the tutorial, connect your game to the same Facebook account. The system will ask you if you want your old town.
    Graylady, Forum member since may 2014 --- I am just a player, not a Playrix staff
    Playing on Android, not on Facebook
    Township level 200, Zoo 188 animals, --- Fishdom stop at 1518 --- Homescape stop at 650

    Please read this important post by Playrix about Township : Wishes/requests already rejected by Playrix

  5. #35
    A városomat azóta sem kaptam vissza! De ami bántó mág válaszra sem méltatnak! Legalább annyit hogy nem lehetséges!

  6. #36
    Good morning! With which level is the tutorial finished? I am with level 3, however, can not choose which town I would like to have.

  7. #37
    Hi Maria, I think it is level 5. One tip is to ensure that your new town has a different town name than your old town. That way it is easier to distinguish, which town to keep when given the choice.

    Good luck!
    Forever living in hope lol

    Forum member since June 2015 - Fed up with the Regatta 'rewards'!!
    Little Wonders #UPN7VG ~ now recruiting ~ Level 64+
    Level 155 - Android Friend code RNDXDC. I'm full but happy to stay on your pending tabs.

    Imp: - Level 137 - Android 4CP9XT

  8. #38
    Thank you for your help!

  9. #39

    My town is gone, please help

    Quote Originally Posted by Pink View Post
    Hi Maria, I think it is level 5. One tip is to ensure that your new town has a different town name than your old town. That way it is easier to distinguish, which town to keep when given the choice.

    Good luck!
    I've sent several messages and ss of my town. It's sitting there. I am on level 3 on my new phone, I won't start all over. I've spent way too much. My town is in coop The Helperss and I'm level 44. Can someone help me?

  10. #40
    Quote Originally Posted by Keatonabbienme@gmail.com View Post
    I've sent several messages and ss of my town. It's sitting there. I am on level 3 on my new phone, I won't start all over. I've spent way too much. My town is in coop The Helperss and I'm level 44. Can someone help me?
    Hi, as long as your new phone has the same operating system as your old device, you should be able to play through the tutorial until you are given the choice of towns, which I think is level 5.

    If this doesn't work, or, if your phone is on a different operating system, then you would need to contact support from within the game. In this instance, I would suggest, sending a message from both devices asking if they can transfer your old town to your new device. If they can't transfer your old town, they may be able to give you a 'like for like' town, so that you won't have to start from the beginning.

    Good luck!
    Forever living in hope lol

    Forum member since June 2015 - Fed up with the Regatta 'rewards'!!
    Little Wonders #UPN7VG ~ now recruiting ~ Level 64+
    Level 155 - Android Friend code RNDXDC. I'm full but happy to stay on your pending tabs.

    Imp: - Level 137 - Android 4CP9XT

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