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Thread: MAC USERS: Thread For Your Specific Questions and Discussion

  1. #1331
    Quote Originally Posted by TaterTown View Post
    Can someone help me please. I uninstalled the game and reinstalled it. Upon opening the game up it took me back to the beginning, as in to the tutorial. My entire town and progress is gone. I tried connecting it to my social media account to see if that would help, and it did not. How can I get my town back? It is all on the same MacBook. I have never had this issue before.
    Did you work through the first few levels of the tutorial? Once you have, you should get the option to revert to your main town.
    iPad - Lyndie's town level 137. Zoo level 41
    Mac - Lyndie's town 2 level 181. Zoo level 45

  2. #1332
    Quote Originally Posted by winnie022 View Post
    Tool exchange now reads "Download Complete"???
    See my post above. Just force quit and restart the game and the Tool Factory will be open and working.
    Township Gus
    MacOS

  3. #1333
    Quote Originally Posted by Lyndie View Post
    Did you work through the first few levels of the tutorial? Once you have, you should get the option to revert to your main town.
    Yes I completed the tutorial. When asked if I wanted to revert, it took me to the tutorial instead of my town. It is like my saved town does not exist any longer. I have contacted support, but so far have only received an automatic response. I of course replied back to them giving them all of my information about my town. I was just hoping this had happened to someone else before, and there was some kind of fix that support told them to do. But I guess the fix has to come from support themselves.

  4. #1334
    Member
    Join Date
    Jul 2017
    Location
    Southwest, USA
    Posts
    190
    Quote Originally Posted by JoeCG View Post
    If you are still having problem getting the tool factory to open -

    Click on the Tool Factory and it should say "Download Complete".

    Restart Township and the Tool Factory will be open and ready!
    JOE, thanks for the heads up, mine works fine now, too
    MacBook with MacOS Mojave
    Township Love & Peace
    Level 114

  5. #1335
    Quote Originally Posted by Village of Adelyn View Post
    I have two spots for land expansion that have balloons by the signs that wasn't there before. Is there a reason behind these balloons?
    Those are the expansions that were introduced with the latest update. The balloons are there just to make them easier to spot
    IMPORTANT: As a Township, Gardenscapes and Homescapes moderator, I only have power to maintain the forums.
    Township Support | Gardenscapes Support | Homescapes Support
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  6. #1336
    Hi guys!

    New MacOS update is out this morning!

    Screen Shot 2019-08-27 at 9.27.39 AM.jpg
    Township Gus
    MacOS

  7. #1337
    Member
    Join Date
    Jul 2017
    Location
    Southwest, USA
    Posts
    190
    In-app purchase is no longer working after the update. I followed the directions in Support but restarting didn't help plus shutting down the computer for a while didn't help either. I checked my Apple account and its fine. I just made an in-app purchase in another game to confirm this and the Apple store worked fine.
    I can't purchase the full pig or the regular offers. Anyone else having issues?
    MacBook with MacOS Mojave
    Township Love & Peace
    Level 114

  8. #1338
    Member
    Join Date
    Jul 2017
    Location
    Southwest, USA
    Posts
    190
    Hi guys!

    New MacOS update is out this morning!


    It looks like some fun events and I'm loving the sparkles they added.
    MacBook with MacOS Mojave
    Township Love & Peace
    Level 114

  9. #1339
    Just so people are aware, there was another update for MacOS.

    The first update was 6.9.0 and the new one is 6.9.2.
    Township Gus
    MacOS

  10. #1340
    Is this a known glitch - or should I report it?????
    When I go to help in someones zoo I see this- Screenshot 2019-09-05 11.04.25.jpg
    At the top it says 567 xp for filling the basket - at the bottom it says 121xp.
    I only get the 121xp. This is the same for all zoo orders.
    iPad - Lyndie's town level 137. Zoo level 41
    Mac - Lyndie's town 2 level 181. Zoo level 45

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