Results 1 to 3 of 3

Thread: 200 TC just gone!

  1. #1
    New Member
    Join Date
    Sep 2018
    Posts
    23

    200 TC just gone!

    Early this morning, I opened my daily gold balloon and got 5 TCash. "Great!" I thought, "That will put me back up to 251." Because for the first time in 2 years of playing, I had actually spent real money on this game, bought the Gold Pass and worked all the way through and had had lots of TCash. I look down and there is only 51 TCash in my account! So I go my round with the bot in customer support and do the recommended restart of device and game several times. No joy. So I go back and get the answer that there is no ingame issue that would result in missing TCash and I must have just spent it accidentally. Except that I didn't. I have a very boring town, I never spend TCash on the fancy decos. I've been over my town with a fine tooth comb and there is nothing I could have spent 200 TC on. No Eiffel Tower or anything like that. I only spend money on market and factory boxes, but both of those are just where I left them, didn't buy anything new there.

    I hope someone can suggest a solution. I am very disinclined to spend real money on this game again at this point, if I can lose resources I've paid for in such a manner. I am on a Kindle and Kindle players are beginning to have serious trouble with this game (and other Playrix games). I had a couple of hard crashes this week while playing (didn't affect my TCash though), and one of my coop members on a Kindle was not able to log in at all till close to the end of the last regatta.

  2. #2
    Senior Member
    Join Date
    Jul 2016
    Posts
    1,181
    So sorry to hear that!
    Unfortunately this forum is only players helping players, Playrix staff don’t come in anymore.
    The only thing I can suggest us to go back to them, over and over until it gets resolved.
    I know players have ga£ this happen before, but there have been mixed results.
    Good Luck

  3. #3
    New Member
    Join Date
    Sep 2018
    Posts
    23
    Thanks for the response, Cuddz! I'll keep trying.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •