I sent so many messages ( technical problems) to your customer service to fix but every time they answered:" due to COVID-19 we have a limited team", what Covid-19 has to do with you! you are tech people you can always work from home!
you have a nice game and it's really engaging but if you don't listen to people complaints and suggestions how on earth are you going to make improvements!
please make it easier for players to give you feedback or out of frustration some will decide to play other games

Thank you