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Thread: Didn’t get my land expansion after completing my office.

  1. #21
    Senior Member JayS's Avatar
    Join Date
    Feb 2019
    Posts
    719
    Quote Originally Posted by dreadnought View Post
    You can find a detailed guide explaining the process HERE. The short version: Settings > Help and Support.



    In the upper right corner of the conversation window there's a paperclip icon, when you tap on it, it will give you the option to attach a file.
    That's what I was looking for but didn't see during brief interaction with bot.
    Many thanks dread. Will read up before trying again.

  2. #22
    New Member
    Join Date
    Apr 2020
    Posts
    1

    Cupom de expansão de recompensa do evento

    Oi, não recebi meu cupom de expansão por decorar meu cômodo.

  3. #23
    Não recebi meu cupom de expansão após concluir o escritório. Quero meu cupom

  4. #24

    No espansion given

    Quote Originally Posted by TBird56 View Post
    I completed my office and was given my last rewards, including the new Profile Pict. But when I try to expand my town, I’m not getting my free land expansion. Has this happened to anyone else, or am I doing something wrong?

  5. #25
    Member AlexisSookie's Avatar
    Join Date
    Jan 2017
    Location
    Portugal
    Posts
    146
    Quote Originally Posted by WillowMist View Post
    all i get is the Townbot who tells me i've already gotten it but it's NOT THERE! do they not give any response? or even check? Is there another way to contact them?

    I reported it here:
    https://playrix.helpshift.com/a/township/?p=web&l=en

  6. #26
    Com todo mundo e a assistência a nós é uma bosta, não resolvem nada

  7. #27
    3 Players in my co-op didn't get it either.

  8. #28
    New Member
    Join Date
    Oct 2019
    Posts
    18
    Didn't get my expansion either.

  9. #29
    New Member
    Join Date
    Mar 2018
    Posts
    5
    Same here, no expansion coupon received after completing the Mayor's Office.

  10. #30
    Junior Member WillowMist's Avatar
    Join Date
    Feb 2019
    Posts
    74
    anybody get any answers back from their tickets? i'm half wondering if the expansion will only be available once the event is 'officially' over?

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