Dear Playrix,

I am a dedicated player. I spend real money in the game pretty regularly. As I was playing the Sweet Shop Event, I noticed that T-cash was disappearing from my game. I contacted Playrix through Help and Support, but I have not gotten a response. The next day, I tried again and T-cash disappeared from my account. Today I tried again. I had 1500 T-cash. I played one round at the Pastry Shop and went down to 1495 T-cash.

This is unacceptable. I cannot continue to spend real money in the game if my T-cash isn't safe.

Please address this problem.

thank you for your time,
Kelopolis