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Thread: Why cant a person to to a support person

  1. #1

    Why cant a person to to a support person

    I have been having trouble for 3 weeks trying to transfer from old kindle to new kindle which new kindle wont hi light old balance I'm going to lose 468+ coins and have to start over!!! I'm not a very happy person!!!

  2. #2
    Why cant a person to to a support person
    If you want to talk to a support person from Playrix, you can and should do it from within you game. Their Customer Service doesn't read here, but here's the description for it.
    Note that you will have to reply to their first automated reply to your report.

    Also, for your problem it could be that the game will offer you the choice between old and new version only after having played the tutorial. That should be around level 5 or 6.

    Good luck!

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