Why does this keep happening? Once again I've open a ticket the only way I can through the gear icon, but you always tell me I must do it through the game. Come on tech support FIX the dang problem with the zoo. I'm on my 5th email trying to enplane ONCE AGAIN. your zoo sucks. Everything is missing. I list all of the items but you keep telling me to open a ticket through the game. AGGggggggg