For about the the past 2 weeks, the game has failed to load. My 6 year old is suffering - whcih means the whole family is!!

The game hangs at the loading stage with the blue bar going all the ay accross but nothing happening.

Does anyone have any information that might help? I've tried uninstalling the game and reinstalling it - no joy. Even tried deleting all information from the device and clearing all caches etc.

Please help!

Best, Nathan