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Thread: Can't request lives unless part of a team?

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  1. #1
    New Member
    Join Date
    Aug 2017
    Posts
    5

    Can't request lives unless part of a team?

    Since teams were rolled out, I no longer can request or send lives to friends. I go to the inbox and have lives from "Support Team", but no lives from the hundreds of friends I have, and nowhere to request them--the friend list just isn't there. I've contacted Playrix and they gave me instructions for going to the inbox and sending requests/sending lives, but there is no list of friends. I've been playing about 2 years, so I'm not a new user who doesn't know how to get around the interface. Is it that we can't request/send lives unless we're part of a team? This has only been like this since teams were introduced. I'm on Android v9, Galaxy Note 8. Thanks in advance--I just want to be able to play regularly again!

  2. #2
    Junior Member
    Join Date
    Jul 2019
    Posts
    40
    Are you still connected to Facebook? I'm assuming that's where your friends are

  3. #3
    New Member
    Join Date
    Aug 2017
    Posts
    5
    Quote Originally Posted by LisaT View Post
    Are you still connected to Facebook? I'm assuming that's where your friends are
    Yes, and I play Gardenscapes daily, too. No problems there, the friend list shows up after I've used up all lives. Not the case with Homescapes, which makes it even more odd.

  4. #4
    Junior Member
    Join Date
    Jul 2019
    Posts
    40
    That does sound odd.

    Can you disconnect Facebook and reconnect it?
    I'll look in the settings now

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