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Thread: [MAC] No prize received from EVENT???

  1. #1

    [MAC] No prize received from EVENT???

    The last event just finished (paint boxes) and I have not received reward for my effort??

  2. #2
    Senior Member Lyndie's Avatar
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    Quote Originally Posted by Michelle Frank View Post
    The last event just finished (paint boxes) and I have not received reward for my effort??
    Are you playing on a MAC Michelle? Lots of us didn't get it either - though some in our co-op did. Hopefully the rest will roll out soon..... if not I will be sending in a report to the support team.

  3. #3
    Yes, on MAC...
    Ok, let me know how the report goes. Im knew to the forum

  4. #4
    Junior Member
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    Waiting for my reward as well. Spent some Tcash playing. Submitted "chat" to help and am waiting for reply.
    2019-08-13_07-21-04.jpg
    Last edited by Argus012755; 08-14-2019 at 06:02 PM. Reason: additional information

  5. #5
    New Member
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    I cant collect my event reward from splash color

    Screenshot 2019-08-14 at 3.01.44 AM.jpg

    I cant collect my event reward from splash color. I'm using macbook
    I tried restart my game and my macbook, didn't work
    how to solve this?
    Last edited by reisya; 08-13-2019 at 08:27 PM.

  6. #6
    Senior Member Lyndie's Avatar
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    Quote Originally Posted by reisya View Post
    Screenshot 2019-08-14 at 3.01.44 AM.jpg

    I cant collect my event reward from splash color. I'm using macbook
    I tried restart my game and my macbook, didn't work
    how to solve this?
    There is another thread on this subject. Some in our co-op got their rewards and some of us didn't. I have sent in a report to Playrix - I suggest others do as well. Hopefully they will look into it if they see it's a widespread problem.

  7. #7
    Senior Member Lyndie's Avatar
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    Quote Originally Posted by Michelle Frank View Post
    Yes, on MAC...
    Ok, let me know how the report goes. Im knew to the forum
    I would suggest reporting it through your game - the more reports they get, the more likely they are to look into it.

  8. #8
    Member
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    I also did not get any rewards.

  9. #9
    New Member
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    Problem with latest event

    I have just completed the latest event and acheived chief rocketeer . Unfortunately I have not received my rewards (50 cash epic animal set and new picture profile). The spare items in my barn have been purchased by the dealer but no rewards . I am playing on MacBook Pro . Could you please let me know what has happened?

  10. #10
    Member
    Join Date
    Dec 2016
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    250
    Has anyone gotten an explanation on why we haven't gotten the rewards?

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