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Thread: 23.07 The New Update for MAC is OUT

  1. #11

    Not Able To Connect To Tool Exchange After Updating Software

    Hello,

    Is anyone else having an issue accessing the Tool Exchange after updating the software? I received the message waiting to connect to server and nothing happens.

    Thanks!

  2. #12
    Do you happen to play on Mac? Then you find the others here:

    https://forum.playrix.com/showthread...=1#post1512810

    There's also a thread for Mac-players, with btw a little warning here.

  3. #13
    Hopefully you have all reported it ingame, too..?
    any answer?

  4. #14
    Thanks BB!!! Looks like common issue.

  5. #15

    Unable to open the game after the last update (Version 6.7.0 for MAC)

    I have updated my Township (version 6.7.0) and since that moment I'm not able to open the game. Starting of the game stops in approximately 5% of the starting procedure. I already reinstalled the whole game, also restarted my computer, but the problem still occurs. I'm a user of MacBook Air 2018. Any bits of advice?

  6. #16
    Quote Originally Posted by Eliana Kostolany View Post
    I have updated my Township (version 6.7.0) and since that moment I'm not able to open the game. I'm a user of MacBook Air 2018. Any bits of advice?
    Hey, Eliana,

    Have you tried reinstalling the game with deleting the app's containers? Here's how you do it:

    1. Open Finder. When the Finder window is opened, simply use CMD+SHIFT+G and it will show a pop-up where you can type the following address: /Users/user_name/Library/Containers (please do not forget to substitute "user_name" with your actual user name).
    2. In the opened folder try to find and delete the com.playrix. folder.
    3. Restart your Mac and try to load the game again.

    Hope this was helpful.

    Regards,
    Anna

  7. #17
    Quote Originally Posted by _DD_ View Post
    Hopefully you have all reported it ingame, too..?
    any answer?
    Yes, reported.
    Township Gus
    MacOS

  8. #18
    Anna -

    Any update as to what is happening with the Tool Exchange?
    Township Gus
    MacOS

  9. #19
    Member
    Join Date
    Jul 2017
    Location
    Southwest, USA
    Posts
    235
    Quote Originally Posted by Anna Petrova View Post
    Hey, Eliana,

    Have you tried reinstalling the game with deleting the app's containers? Here's how you do it:

    1. Open Finder. When the Finder window is opened, simply use CMD+SHIFT+G and it will show a pop-up where you can type the following address: /Users/user_name/Library/Containers (please do not forget to substitute "user_name" with your actual user name).
    2. In the opened folder try to find and delete the com.playrix. folder.
    3. Restart your Mac and try to load the game again.

    Hope this was helpful.

    Regards,
    Anna
    Thanks Anna. This is very helpful info.
    MacOS Platform
    Level 124
    iMac exchange co-op

  10. #20
    Member
    Join Date
    Jul 2017
    Location
    Southwest, USA
    Posts
    235

    where is Harold the vet

    Didn't we used to have a female vet with long dark braids in the pet hospital building? Is that Harold examining a black cat?
    MacOS Platform
    Level 124
    iMac exchange co-op

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