Results 1 to 10 of 10

Thread: Lost most of my cash

  1. #1

    Angry Lost most of my cash

    I played the new event the other day and when I was done, I noticed all of my cash was missing. I did not accidentally hit anything and my cash confirmation is also on. There is nothing new in my barn. I have literally nothing to show for it. When I contacted customer support, they said I purchased "toys". What does that even mean? I'm not going to have weeks worth of accumulating cash completely wiped out for absolutely nothing. Why would I continue playing this game when I can have several weeks worth of activity wiped out with absolutely nothing to show for it. What kind of scam is this?

  2. #2
    The snowboarding event asks us to spend 3 tcash to resume a run any time we crash. Is it possible you tapped those boxes instead of just quitting the run?

  3. #3
    I lost over 90 cash! What a joke. Why on earth would I want to continue playing this game? Does this make me want to buy cash with real money? Does this want me to spend more time on this game? This just makes me want to delete the app. How does this help Playrix?

  4. #4
    The operating systems give players the option of requiring a confirmation before spending real money. Game designers have circumvented this safeguard by creating in game currencies that can be spent without any confirmation dialog.

    A lot of games now offer a confirmation setting for spending in game currencies (gems in many games, tcash here). Imo, this setting option should be required in all games. It is way too easy to accidentally buy things.

  5. #5
    Well, customer service won't restore my 92 cash. So I'm out. Deleting the app/game. It's a shame. It's a fun game, but to waste weeks on it just to have them try to scam cash from customers is atrocious and bad customer service. If I had actually used real money in the game, I would be livid. Playrix would rather alienate daily customers.

    Good luck...just don't spend any real money here.

  6. #6

    Se elimino mis billetes recien comprados

    Perdí mas de las mitad de mid billetes recien comprados, y soporte no responde.
    Necesito una solución

  7. #7
    Settings says to ignore the piggy bank icon if you don't want to save there. You have no choice! It automatically deducted cash to piggy bank! If you don't pay real cash to use it , you lose it!! Rip off! I lost 3 banks at $130 crash each!

  8. #8
    Quote Originally Posted by Sandra Gates-Bakerlis View Post
    Settings says to ignore the piggy bank icon if you don't want to save there. You have no choice! It automatically deducted cash to piggy bank! If you don't pay real cash to use it , you lose it!! Rip off! I lost 3 banks at $130 crash each!
    It's not ripping off your T-cash, it's a "reward program". See what I wrote in THIS POST

  9. #9
    We don't lose tcash to the piggy bank. Those notes we see floating to the bank aren't coming out of our savings nor are they tcash that normally would go to savings. It is just extra, imaginary tcash that only becomes usable if/when we buy it.

    It is a marketing come on to get us to buy the bank. Lots of games have a feature like this. Game makers gave decided players are more inclined to pay real money to buy the game currency if they feel they have somehow earned it. So, nearly every time we sell anything in the game, we generate more of this imaginary tcash until the piggy bank is full. Personally, I think they'd sell about the same number of banks if they just periodically offered it to us already full, simply because it is a better price and cheaper than most of their other offers.

  10. #10
    Quote Originally Posted by Sandra Gates-Bakerlis View Post
    Settings says to ignore the piggy bank icon if you don't want to save there. You have no choice! It automatically deducted cash to piggy bank! If you don't pay real cash to use it , you lose it!! Rip off! I lost 3 banks at $130 crash each!
    Like both cdosr and Mayfield pointed out...you do not lose any tcash to the piggy bank. Here is a link to Playrix's outline on how it works:

    https://playrix.helpshift.com/a/town...iggy-bank-work
    "If I am found vague, listless or agitated, Administer Chocolate Immediately." Sandra Boynton

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •