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Thread: Contacting support

  1. #1
    New Member
    Join Date
    Jul 2019
    Posts
    23

    Contacting support

    Hi,
    I am on Win 10 and have lost most of my zoo and wish to contact support but when I go to 'report an issue' and click on it nothing happens, is there any other way to contact support?

    Thanks

  2. #2
    Hi Shannon you can contact support with this online form at Playrix Support. And welcome to the forum!

    Also have a read through this thread How to contact Township support (windows) for instructions, which may help you report the issue from in your game .
    Last edited by Downton; 07-13-2019 at 02:31 AM.

  3. #3
    New Member
    Join Date
    Jul 2019
    Posts
    23
    Hi Downton,

    Thank you so much for getting back to me so quickly. I have tried the 'How to contact Township support (windows) with no luck so I will use the Playrix Support that you provide and thank you for the welcome.
    Last edited by Shannon 2; 07-14-2019 at 02:00 AM.

  4. #4
    You're welcome Shannon, I hope they fix your zoo soon, good luck .

  5. #5
    New Member
    Join Date
    Jul 2019
    Posts
    23
    Thanks Downton.

  6. #6
    Quote Originally Posted by Shannon 2 View Post
    Thanks Downton.
    I've sent you a PM .

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