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Thread: cant log on

  1. #1

    cant log on

    hello, i'm on a pc windows 10 and cannot log on to my game, i only get a black screen and then it's gone. How do I fix - please I cannot send from within the game as i cannot get in the game!

    thank you

  2. #2

    Have you tried first to restart your PC, see if the game still doesn't open afterwards? If it still doesn't work, you can contact support via this online form. Make sure you choose the relevant platform, and tell them that you cannot access the game at all in order to send a report from within the game. Good luck!
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