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Thread: Can't report lost zoo

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  1. #1

    Can't report lost zoo

    My zoo has semi-disappeared again. My buildings and decorations have gone and my animal enclosures are all shoved into one corner of the zoo. My issue is that I can't use the report an issue button any more and when I go into the help section and hit contact us and fill out a form with the issue and my details there I get an email saying that they need more technical details and to fill out the contact us form within the game which I have already done. I have told them this but no response. So frustrating. I would have though the update would have fixed this bug!!!

  2. #2
    I have answered you in your other thread:

    Assuming here now, that you did report from ingame, and did tell them already that you did I would try to PM Anna Petrova and ask her for help.

  3. #3
    i am also struggling with the same issue as everything keeps disappearing

  4. #4
    Me also, my Café, Cinema & Burger restaurant have ALL disappeared

  5. #5
    I also have the same problem, if you contact them do they actually help?

  6. #6
    Quote Originally Posted by Shannon 2 View Post
    I also have the same problem, if you contact them do they actually help?
    Yes, they do! Have a look at this main thread on the topic to find players describing how they resolved their issue with help from Support (though unfortunately it did recur for some).
    As Township Moderators, we maintain the forum according to its rules. We are not Playrix Staff
    - How to contact Township Support
    - Co-op Ads thread, co-ops seeking new members may advertise their team here.
    - Player Ads thread, individuals seeking a co-op may advertise themselves here.

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