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Thread: Fix the Compatability Issue Across Mobile and Facebook

  1. #1
    New Member Angel Suttich's Avatar
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    Fix the Compatability Issue Across Mobile and Facebook

    It is VERY frustrating that we can't play across all forms of play like stated in the app ("Connect your game to Facebook to play on multiple devices"). It doesn't say "except on your pc". When we connected to Facebook and then you came out with the Facebook version, I think I am not the only one that expected to continue from the level we were playing on in the mobile app. For me I am on level 351 so having to start over if I want to play on my laptop is more than irritating.

    You even lose ALL your friends! NOT GOOD!

    I do hope this gets fixed.

    The other issue I have seen MANY people talk about is the stars and coins. Level 1 is very easy yet you get as many stars and coins as you would on level 300 (which is much more difficult). I think as the game progresses, so should the level of stars you get and coins. It is hard to play and want to continue to play when advancement seems impossible (even though it isn't) and you get very little for achieving goals in the game. It seems this request is continuously ignored by the developers as I have seen it on forums and the Facebook site for months.....

  2. #2
    Quote Originally Posted by Angel Suttich View Post
    It is VERY frustrating that we can't play across all forms of play like stated in the app ("Connect your game to Facebook to play on multiple devices"). It doesn't say "except on your pc". When we connected to Facebook and then you came out with the Facebook version, I think I am not the only one that expected to continue from the level we were playing on in the mobile app. For me I am on level 351 so having to start over if I want to play on my laptop is more than irritating.

    You even lose ALL your friends! NOT GOOD!

    I do hope this gets fixed.

    The other issue I have seen MANY people talk about is the stars and coins. Level 1 is very easy yet you get as many stars and coins as you would on level 300 (which is much more difficult). I think as the game progresses, so should the level of stars you get and coins. It is hard to play and want to continue to play when advancement seems impossible (even though it isn't) and you get very little for achieving goals in the game. It seems this request is continuously ignored by the developers as I have seen it on forums and the Facebook site for months.....
    Hi Angel,

    Nataly had previously posted that it was hoped to make the two versions of the game compatible in the future, when the Forum opened to support the Facebook players of the game as well as the mobile versions. At the very least, what is needed now is some clear notices that the two versions are not the same at the moment. I will be working across all the Fora with the Playrix Admin in the New Year, so that we can make it more accessible and also so that your suggestions as players are highlighted and opinion and feedback gained.

  3. #3
    New Member Angel Suttich's Avatar
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    Hi hyacinth!

    Thank you so much for your response. I am not one to usually complain, in fact typically I like to help others. I was just so disheartened over this. I look forward to seeing changes and new adventures in the game.

  4. #4
    Quote Originally Posted by Angel Suttich View Post
    Hi hyacinth!

    Thank you so much for your response. I am not one to usually complain, in fact typically I like to help others. I was just so disheartened over this. I look forward to seeing changes and new adventures in the game.
    Angel, you are very welcome I think towards Christmas, some of us, me included, got a bit down with the complaints being made. But that was my problem, not that of those who complained. We are in a bit of a hiatus at the moment due to the holidays, so apart from support issues, I don't expect any major changes or feedback from the development team until after Jan 9th which is the end of official Russian Holidays. Though the support desk is open throughout and as I am in the UK, my holidays are done

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