Accused of cheating with new update

[SaucyKit]

Since the new update I can no longer communicate with my Co-op as I am "suspected of cheating". I'm not cheating and no one in our coop is cheating. Please resolve this error ASAP.

[JoeCG]

Hi Saucy -

This typically happens with new updates on my MacOS version. All you have to do is force quit and re-launch the game and that message goes away.

Township Gus
MacOS

[Cathy Purr]

Hi Saucy -

This typically happens with new updates on my MacOS version. All you have to do is force quit and re-launch the game and that message goes away.

Township Gus
MacOS

That really sounds intriguing! Never heard of this, being "suspected of cheating" usually means you have no access to your game anymore whatsoever, and have to try the best you can to get them look at your town and say "Oops, our bad" ... If not, you won't get your town back, ever.

So please tell us how you do that in detail? Force-quit and de-install/re-install (that's what you meant with re-launch, right?) won't do the trick.

[Talpa]

That really sounds intriguing! Never heard of this, being "suspected of cheating" usually means you have no access to your game anymore whatsoever, and have to try the best you can to get them look at your town and say "Oops, our bad" ... If not, you won't get your town back, ever.

So please tell us how you do that in detail? Force-quit and de-install/re-install (that's what you meant with re-launch, right?) won't do the trick.

On iMac there now seems to be a group of players that are unable to join a coop because of suspected unfair play but are free to play the game alone.

[JoeCG]

That really sounds intriguing! Never heard of this, being "suspected of cheating" usually means you have no access to your game anymore whatsoever, and have to try the best you can to get them look at your town and say "Oops, our bad" ... If not, you won't get your town back, ever.

So please tell us how you do that in detail? Force-quit and de-install/re-install (that's what you meant with re-launch, right?) won't do the trick.

Nope, at least not with this issue. What happens is, when you install the update and try to go to your CO-OP chat, it says you can't see the chat because you are suspected of cheating. You can play the rest of the game.

However, if you just force quit the game and re-launch the game, it goes away and the chat comes back. I do not mean re-install the game. Just re-start it after using force quit. This applies to the MacOS version of the game.

Township Gus
MacOS User

[JoeCG]

On iMac there now seems to be a group of players that are unable to join a coop because of suspected unfair play but are free to play the game alone.

Talpa,

We also have someone trying to join our CO-OP multiple times and even though we accept them, the person never shows up in the CO-OP list. So weird.

Township Gus
MacOS User