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Thread: February 2019 Update [Android/iOS/Kindle]

  1. #101
    Member Truliville's Avatar
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    Mar 2018
    Location
    NW Ohio, USA
    Posts
    118
    So much for getting the Kindle update before the event starts... just
    Town: Truli
    Level: 146
    Co-op Leader: Unsinkable #UNS6W2
    Platform: Kindle Fire

  2. #102

    Locked out of game

    Quote Originally Posted by Truliville View Post
    So much for getting the Kindle update before the event starts... just

    I have a screen that comes up for the first time in four years of playing, that tells me I am locked out of the game....banned to be more exact and that all my personal info will be deleted in 30 days.

    This is especially troubling as I have spent money in the game and have been a loyal player for four years.

    When I sent an email and showed a screen shot of the message that is appearing, I get instructions back that say to open the game and send a message to them that way.

    I would be happy to do that if I could get into the game. I am at a high level too so it has taken a lot of time and work to get there.

    Not sure why this is happening either but I have a kindle. I updated in January but have had no new updates available since then.

    If anyone knows what is going on or having the same problem and knows how to help me, it will be greatly appreciated.

    Township message.jpg
    Last edited by capegirl; 02-04-2019 at 04:39 AM.

  3. #103
    Capegirl, I don't have experience but I would private message Anna on this board, and possibly contact Amazon (if they are who you pay through when purchasing game items).

    I'm sorry you are dealing with that.

  4. #104
    Gold Member scorekeeper's Avatar
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    Jul 2016
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    On a Ridge, Southern Ohio, USA
    Posts
    2,143
    I guess everyone went home to their comfy beds. Looks like both sides are to blame. This is just icing on the cake for such a screwed up week.
    Game Name: This Is It
    Town Name: Hank
    Town Level: 178
    Platform: Kindle Fire
    I'm Loving Memory of My Dear Friend and a founding Member of The Bonkers and Sucker's Spending Club: Love You, Kim

  5. #105
    Moderator Nevada's Avatar
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    Aug 2017
    Location
    Southeast England, UK
    Posts
    2,170
    Just updated my Kindle!!!

    Checked on the offchance and BOOM! Update!!!
    IMPORTANT: As a Township moderator, I only have power to maintain its forum.
    - Township Support.
    - Before posting a question, please make use of:
    Township Wiki,
    • the stickies on top of each sub-forum,
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    ”It’s been a long December and there’s reason to believe,
    Maybe this year will be better than the last”

  6. #106
    Amazon update is finally out! Just updated my game 5 minutes ago! Right in time for the lantern festival!
    Yay!!!

    ETA: And right away I got a heli order for a baloon, and I don't even have a festive factory yet! Bummer!
    Last edited by Hellensville; 02-04-2019 at 07:46 AM.
    Town: Hellensville
    Co-op: Zealandia
    #ZEECVD
    Member of Spending Suckers Club

  7. #107
    Quote Originally Posted by Nevada View Post
    Just updated my Kindle!!!

    Checked on the offchance and BOOM! Update!!!
    Indeed, BOOM! Lol

  8. #108
    Gold Member scorekeeper's Avatar
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    Jul 2016
    Location
    On a Ridge, Southern Ohio, USA
    Posts
    2,143
    Well, miracles do happen
    Game Name: This Is It
    Town Name: Hank
    Town Level: 178
    Platform: Kindle Fire
    I'm Loving Memory of My Dear Friend and a founding Member of The Bonkers and Sucker's Spending Club: Love You, Kim

  9. #109
    Yay! So glad to wake up to the update!! 😀

  10. #110
    I was able to get in my Town at 4 am however now I get message that says update is needed at 6am when I select download update it acts as if it will update but nothing happens. I'm playing on Android tablet on Kindle platform. No update in Kindle App store. I can not even enter my town.

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