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Thread: Three stars - no rewards/aquarium

  1. #1

    Three stars - no rewards/aquarium

    Hi there, I'm on level 2601. I've just received three stars for decorating my aquarium but I haven't received any rewards and my next aquarium hasn't opened. Any suggestions.

  2. #2
    You only "think" you have three stars in all preceding aquariums. You most likely don't. Go all the way back to Tropica and open each aquarium in turn. Click on the beauty points bar on the top of the screen. Don't just look at the stars - click on the bar. If it says "you have all three stars" move on to the next tank, and so on up the line. You will find that you are a few points shy in two or more tanks. You'll need to get a plant or something like that to get to the required point total. After you complete that incomplete tank, keep on checking until all tanks up to your current one are confirmed. Like magic, rewards for your latest completed tank will appear. IMPORTANT: keep track of how many coins you needed and which aquariums you need the coins for. One of the people here in the forum sent a list of what he had to spend and where he had to spend it. Fishdom returned his coins.

  3. #3
    Quote Originally Posted by Kiwisheila View Post
    Hi there, I'm on level 2601. I've just received three stars for decorating my aquarium but I haven't received any rewards and my next aquarium hasn't opened. Any suggestions.
    Another way is to send a message through the in game “Contact Us”, explain your situation and wait for a reply.

    Same thing happened to me right after the Valentine update, and I lost stars in about 4 of my previous aquariums, could not open Love Story aquarium.
    Support replied and gave me enough coins to re-complete my previously completed aquariums and a few boosters for completing my last aquarium.

    Worth a try, as the same thing may have happened to you too.

    Otherwise,
    What ndgoblue indicated above may also be the case

    (Hi Neda

  4. #4
    Hi after I saw what you wrote Albert I contacted tech support through the game and said I had lost 1000 beauty points and they gave me coins to cover what I bought. Even though I was snarky abt it they paid me back.

    Thanks for that tip and every coin counts, doesn't it! Oops almost went all snarky there for a minute!

  5. #5
    Quote Originally Posted by dandelion View Post
    Hi after I saw what you wrote Albert I contacted tech support through the game and said I had lost 1000 beauty points and they gave me coins to cover what I bought. Even though I was snarky abt it they paid me back.

    Thanks for that tip and every coin counts, doesn't it! Oops almost went all snarky there for a minute!
    Sure does!

    And I must give credit where credit is due - the Support section of Fishdom, via the game, is second to none!
    Reply back ASAP, and with servility and goodwill to boot!

    5 Stars!

  6. #6
    You are correct, Albert. I should have included "report it through Support" in my response. It was late, I was sleepy, and some brain cells were obviously not working.

  7. #7
    Quote Originally Posted by ndgoblue View Post
    You are correct, Albert. I should have included "report it through Support" in my response. It was late, I was sleepy, and some brain cells were obviously not working.
    Hey no worries Neda

    Also,
    When you have time, please take a look at my ‘suggestion’ re timed levels, in the Suggestion Chest.
    Thanks
    ‘night

  8. #8
    Hi, thanks for this - actually saw it in another post first. I had one aquarium which had lost 3,000 points.

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