I just close my game and seem to have lost the update message for now.
Results 21 to 30 of 30
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01-18-2019, 03:19 PM #21
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01-18-2019, 03:23 PM #22
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- Jul 2016
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- On a Ridge, Southern Ohio, USA
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I totally shut down and restarted but still get the update box.
Originally Posted by Graylady
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01-18-2019, 03:29 PM #23Member
- Join Date
- Jan 2017
- Posts
- 419
I just got reply from support in game. They will try to fix this issue as soon as possible.
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01-18-2019, 03:40 PM #24
- Join Date
- Aug 2017
- Location
- Spijkenisse, The Netherlands
- Posts
- 1,674
I got the update, got that same message as everyone here. Just cancel did the trick...
The annoying thing is:
-when I went back to my game after posting helpdesk...
- after every vid at heli guy...
- just during the game...
... the same message pops up
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01-18-2019, 03:55 PM #25
- Join Date
- Jul 2016
- Posts
- 6,825
iOS got a bug fix today 6.3.8 - I notice Android and Kindle mention in this post they have 6.3.7 - so maybe there is an additional update for you folks.
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01-18-2019, 04:23 PM #26Member
- Join Date
- Jan 2017
- Location
- Portugal
- Posts
- 146
The announcement mentions that as the latest version for iOS and 6.3.7 for Android.
EDIT: I cleaned the game's cache and the message seems to have stopped popping up.Last edited by AlexisSookie; 01-18-2019 at 04:50 PM.
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01-18-2019, 05:10 PM #27
- Join Date
- Aug 2017
- Location
- Southeast England, UK
- Posts
- 2,179
Android 6.3.7 and iOS 6.3.8 are the same update. For whatever reason we just get an extra number ¯\_(ツ)_/¯
IMPORTANT: As a Township moderator, I only have power to maintain its forum.
- Township Support.
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”I can hear you; but I won't.
Some look for trouble while others don't.
There's a thousand reasons I should go about my day,
And ignore your whispers which I wish would go away, oh”
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01-18-2019, 05:20 PM #28
- Join Date
- Aug 2017
- Location
- Southeast England, UK
- Posts
- 2,179
Okay, I don't know if this is helpful for anyone, but here's what I just had.
Went to open TS. It yelled at me I needed to update, so I pressed update, and it took me to the app store.
Township in the app store said "open".
So I backed out to the app store home page ("Today" or whatever), and hit search.
Searched for township. Clicked on township. "Update" button was there.
Town now loads normally.IMPORTANT: As a Township moderator, I only have power to maintain its forum.
- Township Support.
- Before posting a question, please make use of:
• Township Wiki,
• the stickies on top of each sub-forum,
• the search function to see previous posts.
”I can hear you; but I won't.
Some look for trouble while others don't.
There's a thousand reasons I should go about my day,
And ignore your whispers which I wish would go away, oh”
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01-18-2019, 06:02 PM #29
- Join Date
- Jul 2016
- Posts
- 2,494
Well, it's now working normally for me on Android. No action whatsoever on my part. I assume it was some piece of data on their server that was incorrect and they fixed it there.
Just for grins I followed Nevada's steps and there is no update for me on Google Play. It says I (auto)updated 12 hours ago to 6.3.7
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01-18-2019, 06:07 PM #30
- Join Date
- Aug 2017
- Posts
- 600
Hey guys,
Sorry to hear that you're experiencing this issue. Kindly note that if you keep receiving this pop-up you can tap "Cancel" and get into the game. We have already fixed this minor error, and things should be back to normal shortly.
Regards,
Anna
