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Thread: Please Help. Game will not load/crashes

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  1. #1

    Please Help. Game will not load/crashes

    I've been trying to play for 3 days and it will not load. Been doing this sinse the halloween event thingy and I miss my game. Please help. Thank you. Vairy

  2. #2
    Hi!

    What platform are you playing on? The mobile game (Android, iOS), on facebook/gameroom or MAC?
    IMPORTANT: As a Township, Gardenscapes and Homescapes moderator, I only have power to maintain the forums.
    Township Support | Gardenscapes Support | Homescapes Support
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  3. #3
    I'm playing on my Kindle Fire. Been doing fine for well over a year and then it stopped loading when I started the Halloween theme. Many others having the same problem and they've reported it to FB .
    Last edited by Vairy Ann Boutwell; 10-25-2018 at 12:52 AM.

  4. #4
    Thank you for responding but for some reason it started working after I posted for help. Thank you.

  5. #5
    Hehe, you're welcome!
    IMPORTANT: As a Township, Gardenscapes and Homescapes moderator, I only have power to maintain the forums.
    Township Support | Gardenscapes Support | Homescapes Support
    FORUM RULES

  6. #6
    I am getting an error message when I try to play on facebook/gameroom about needing to update flash player 19 have done that a few times and still comes up with the same message, uninstalled gameroom and tried to reinstall and now get a validation error message can anyone help, when on the gameroom foreum and read all the messages a lot of others are having the same issue have been going on for over week yet no one from support is getting back can anyone help

  7. #7
    While on Facebook double check that your flash player is enabled. Click the lock or I symbol in front of https to enable.

  8. #8
    I am having same problems, couldn't play in gameroom as apparently no adobe flash player although many other games found it ok, so reverted to playing on facebook only to find that I play one level and the game freezes, I have also only had these problems since the start of the Halloween event. I have reported it to the support team so will update if I get anything back from them

  9. #9

    Same problem here! Gameroom

    Quote Originally Posted by Vairy Ann Boutwell View Post
    I've been trying to play for 3 days and it will not load. Been doing this sinse the halloween event thingy and I miss my game. Please help. Thank you. Vairy

  10. #10
    Since the halloween event update the game will not load. This has been for the last two days. Please help; I am playing on a laptop through Facebook using Google Chrome as the browser.

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