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Thread: Purchase

  1. #1


    I made a 6.99 purchase and something glitched...did not recieve purchase items. Tried closing out and going back in...still didn't work

  2. #2
    Hi there! Sorry to hear about that. Please reach out to our Support Team from the settings of your game and attach a screenshot of your receipt. Our staff will sort things out for you.
    -If you're having troubles with the game, please check out our Help & Support articles first.
    -In case you need further assistance, write a report from the game. To do so, follow the steps from this tutorial video.
    -If your game doesn't open, you can contact our support team here.

  3. #3
    Same thing has happened to me, except I tried 3 different things and was charged for all 3 but have not received anything!

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