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Thread: Tasks Disappear, Dumped, Lost, Or Missing, For No Reason???

  1. #1

    Tasks Disappear, Dumped, Lost, Or Missing, For No Reason???

    Recently Ive had 2 very solid and consistent players have their task dumped for no reason. They finish a majority of their task and when they come back to finish the task 30 mins later the task is dumped/gone/missing/lost. Anyone else having this issue? Always seems to happen at the worst time against high ranking teams that we have a guaranteed win against. First time it was a feeding task, second time a heli. Same scenario they finish a majority of the task and leave the game while animal/heli timers reset. When they come back to finish the task shows to be dumped. Really frustrating when you do everything right and put in the work, set timers, wake up at all hours of the night to get your rankings up, only to be sabotaged like this. Second time this has happened to my coop. These are catastrophic loss causing glitches! Why is this a thing? Anyone else?

  2. #2
    New Member
    Join Date
    Mar 2018
    Location
    brasil
    Posts
    5
    Eu estou com problemas já reiniciei meu zoológico diversas vezes saio do jogo e qdo volto ele desapareceu e tenho que recomeçar como fazer??????????????

  3. #3
    Junior Member
    Join Date
    Jan 2017
    Posts
    53
    One of our most experienced players just had this happen, too! Viewing the statistics showed that nothing has been dumped!

  4. #4
    Junior Member
    Join Date
    Jan 2017
    Posts
    53
    The task in question was a House of Luck one.

  5. #5
    I Concur. In our co-op some players also report that they took a task, working in the middle of it, then it disappears into nowhere without a trace.

  6. #6
    Gold Member Graylady's Avatar
    Join Date
    Jul 2016
    Location
    Quebec, Ca
    Posts
    9,938
    That could be related to a faulty link with the server. It can happen anywhere between our game and Playrix server.

    When coming back to your game, check first if you see the litlle tab ob the right showing your progress on your task. If you DO NOT SEE it, do NOT go to the regatta building but close your game and restart it. See if you see the little tab on the right. If not, shut down your device completely and restart everything. These steps force a refresh link to the server which may recover your on going task.

    If nothing work, send a report from within the game.

  7. #7
    Junior Member Axo's Avatar
    Join Date
    Feb 2018
    Posts
    47
    Have they updated? There's a new update for ios that Android should have soon. There are usually glitches around update time

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