How To Contact Township Support (Windows)

[Anna Petrova]

If you are experiencing any problems in the game using Windows platforms, please follow these easy steps to contact our Customer Support Team:

1. Open the game and click the ‘Settings’ button (blue gear icon on the left).

2. Click ‘Help and Support’ and review the FAQ pages.

3. In case you didn’t find a solution in the articles, please return to the Settings and click ‘Report an Issue’ button.

4. This will open a new email window, containing the technical information about your game and device. Please do not delete this data: our Support Team needs it to help you solve the issue.

5. Describe your issue, attach all necessary screenshots and tap the ‘Send’ button.

In case you are transferred to a blank browser page after clicking the ‘Report an Issue’ button, it’s necessary to setup your email client following these instructions if you are using Windows platform. Kindly make sure that a MailTo Protocol is chosen for your email client:

• Click on the ‘File’ tab;
• Go to the ‘Parameters’ section;
• Click on the ‘Default Programs’ button.

One of the agents will be happy to assist you after receiving your in-game request!