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Thread: Starting Over...really?

  1. #1

    Starting Over...really?

    I'm a bit annoyed. I've put some money into this game and had reached almost level 1200. I had connected it to my FB account. Then my device died, so I went to the game through my laptop. And I have to start from the beginning? Needless to say, I'm playing, but not very motivated, for this or Homescapes. Certainly I won't be putting money down any more. This is an effort for someone to please help me fix this.

  2. #2
    Hi Vivian,

    Unfortunately, the mobile version of the game and the one you can play on facebook/gameroom are completely separate at the moment, and you can't synchronize the progress between the two.

    You can recover your progress when you download the game on another mobile device (android/iOS/kindle), and re-connect it to the same facebook account you had on your old device.

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