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Thread: Common Issue: Lost Town Or Game Progress

  1. #231
    I lost my town the same way you did can you help me by telling me how to get it back

  2. #232
    Hi. Ive read the transfer of Township to a new device tutorial. I dont have or do Facebook, I am connected through my Google Play Game though.
    So, would I be able to recover my Township via there?
    thanks.
    Cris
    Township is 'Ashord'

  3. #233
    Quote Originally Posted by cdiddy2000 View Post
    Hi. Ive read the transfer of Township to a new device tutorial. I dont have or do Facebook, I am connected through my Google Play Game though.
    So, would I be able to recover my Township via there? ...
    hi Cris,

    there is no guarantee, but my experience report is: I play on Android, no FB, but connected to Google Play - I bought a new Android tablet last year, and after I had downloaded TS, my game was simply there, with the correct level. I don't remember when exactly I connected it to Google Play there (the Help text sounds as if the order is important), and I didn't even have to play through the tutorial.

    So, chances are good Also, Playrix doesn't require FB by name - they just talk about "social networks", so Google Play is still accepted.
    Also good to notice: In their Help text they show that they are even prepared that we are not connected to any social network at all, but it's certainly more difficult then. ("provide information... Whether or not your old game was connected to a social network.")

    The Help texts about "How to transfer..." I am talking about are here in the forum and - a bit more - in their Support pages (more or less identical with ingame Help texts).


    In any case, before a transfer = before giving away the old device, get yourself some documentation of your town:
    you should write down as much of your ingame data as you can (friend code, town name, Coop name + Coop tag) and make screenshots of your town showing level, amount of animals and tcash/coins. Just in case
    It's probably easier/safer, too, if you can do it while you have (still) both devices.

    Good luck

  4. #234
    Hello! My name is Peter. Saturday somebody stole my phone. Sadly, I made a mistake and did'nt use my Facebook to connect with my profile. My original in game name is fokombere. Could you help me to get it back? Townname: is fokombere.

  5. #235
    I lost my gam! Level 83! Been playing for 3 years!!!! I am beyond livid! I have sent numerous request, talked to Google play. They tried to help ultimately no help. Playrix will not reply to me. I am in furious!!!!!! GracePointPeaceTownVille.

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