Page 31 of 31 FirstFirst ... 21293031
Results 301 to 303 of 303

Thread: Common Issue: Lost Town Or Game Progress

  1. #301
    Gold Member _DD_'s Avatar
    Join Date
    Jul 2016
    Location
    Germany
    Posts
    8,978
    Quote Originally Posted by MatiasCity View Post
    Lost Town and dont know why
    I type Confirm that i want the game on the server and does nothing, just stays there

    Can u help?

    MatiasCity
    Level 49
    Coop ID: #JUUMV3

    PLEASE HELP!!!
    Matias, we are mainly players here, you have to write to Playrix - as you can't send it from ingame, use this form

    https://playrix.helpshift.com/a/town...l=en&contact=1


    You can probably switch the language there.
    They will need more details, like operating system, what happened (step by step) before,
    what you tried then (f.e. WHERE do you type that?) ...

    Read carefully what they write, they have made it difficult to reach them - in general, also reply to the first automated reply, until you reach a human. Be patient...
    Good luck!


    BTW, I can see your town, so it's still there

    ETA: you're welcome I also hope it will help!
    Last edited by _DD_; 06-18-2020 at 06:36 AM.

  2. #302
    Gold Member _DD_'s Avatar
    Join Date
    Jul 2016
    Location
    Germany
    Posts
    8,978
    Quote Originally Posted by koala123 View Post
    That happened to me too. I was Crescent Peak. I'm trying to get it on another computer that already had township on it and it keeps going into that old account even though I've uninstalled it 3 times. Any help guys?
    As far as I remember, it was said here somewhere that a town is linked to the device; so that would explain why the old device remembers only the old town.
    I can't see whom you're replying to, so don't know what is "the same" here, but you have to write to Playrix anyway, if it has to be the old computer (Windows??). Not sure they can or will transfer it.
    Use the external form I mentioned above, in post # 301.

    If you get a new device, the transfer is described here:

    https://forum.playrix.com/showthread...o-a-New-Device

    Hope this helps.

  3. #303
    Thanks for the help dude.
    I can see my Town too on my girlfriends phone. Hope Playrix can help.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •