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Thread: Common Issue: Lost Town Or Game Progress

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  1. #1

    Common Issue: Lost Town Or Game Progress

    My ticket no is 1041885. I lost my town yesterday. My town name is Dream Park and i was on level 50. I upgraded from android 5.0 to 6.0 and does a factory reset. After that i install Township. after that when i tried to connect my account nothing happens. I didn't got any option to restore my game. Please help me.

  2. #2
    Senior Member Tassie's Avatar
    Join Date
    Jul 2016
    Did you go through the tutorial first? You need to do this first and after that you will be promoted to see if you want to restore your old game.
    Platform: iOS (iPad/iPhone)
    Town Level: 95
    Zoo Level: 22

    Having trouble with your game? Check out the in-game help. Or contact support via 'Contact Us' from within the in-game help.
    If you can't get into your game, you can use:

  3. #3
    Yes, i started with demo and after that i didn't got any option to restore the game.

  4. #4
    I lost My township too, when i change township to My hubby's in same device i couldnt get back to mine, there's no Confirm thing as usual i changed.
    My ticket is 1046854, playrix Made me wait so long, it had been 12 days

  5. #5
    I get My township back.... Finally

  6. #6
    Thank you for letting us know. Hopefully you will have fun again with the game

  7. #7
    Ok well how do I know what I need to do to get mine back

  8. #8
    Quote Originally Posted by Amberlynnbarber View Post
    Ok well how do I know what I need to do to get mine back
    You need to go to the first link in my signature and complete the form with as much detail as you can.

  9. #9
    I've lost my town.

    I had lost all of my Game Centre friends. Normally a reboot works. This morning I rebooted several times and it didn't work.

    I deleted my town (took screen shots first) and then reinstalled.

    My town is gone. Township thinks I am a totally new player.

    Anyone know what I can do? Many thanks

    Oops, never mind. I found Amoria's post on how to contact Township!
    Last edited by Sandy; 11-22-2017 at 06:12 PM.
    Sandy aka truck taz
    Level 186
    Co-op: Merry Musketeers
    At max of in-game friends but pending works well ;-)

  10. #10
    The old Barber's town is the name of mine

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