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Thread: Common Issue: Lost Town Or Game Progress

  1. #171
    Quote Originally Posted by _DD_ View Post
    hi, sorry to see this!
    I am not sure how this situation can happen, with 8 different ticket numbers, when you keep replying -?
    but I don't know how that process (report from outside the game) works anyway, so I suggest to send a PM to dreadnought, one of our Mods, and ask for help. Give them a link to your post here (if you don't know how, mention to them that you posted in this thread) They will ask the right questions, and can then maybe ask Anna, our forum Admin, to check with her colleagues.

    Check for the "PM address" to the right of the name line here:

    https://forum.playrix.com/showgroups.php

    and good luck! stay patient, and no assumptions about ugly reasons, pls. I can understand how it feels, but they will try to help you, I am sure.
    It sure doesn't feel like they are trying to help, Dreadnought has help to get the information to them as well. An occasional email saying they haven't forgot me and are still working on it would be nice, every time I try to reach out to them they do not respond.

  2. #172
    Quote Originally Posted by Bobcat Paradise View Post
    It sure doesn't feel like they are trying to help, Dreadnought has help to get the information to them as well. An occasional email saying they haven't forgot me and are still working on it would be nice, every time I try to reach out to them they do not respond.
    with how many times I read that my issue has happened I would think they would get faster at fixing it and maybe learn how to stop it from happening

  3. #173
    Quote Originally Posted by Sherry DePersis View Post
    We miss you Bobcat #Bumblebee
    Thank you Bumblebee

  4. #174
    Quote Originally Posted by Bobcat Paradise View Post
    It sure doesn't feel like they are trying to help, Dreadnought has help to get the information to them as well. An occasional email saying they haven't forgot me and are still working on it would be nice, every time I try to reach out to them they do not respond.
    It's really a pity it is taking so long, Bobcat! Glad to see dreadnought is helping, and from what we got here, Playrix is often slow, esp. in responding. My guess is that the same ppl work in different departments "simultaneously", or that they still don't have enough. Better is anyway they're working on your problem than writing emails, could be a consolation
    As for asking them again, I'd say, as with your 8 tickets above, is a bit confusing, so JIC: don't start new conversations, and stay patient (= rather don't ask daily), ok

  5. #175
    I lost all my progress. All of it. How do I get it back? I was level 61.

  6. #176
    New Member Jimmy Fox's Avatar
    Join Date
    Oct 2017
    Location
    Indiana, (Born and raised In Michigan)
    Posts
    1

    Lost town and progress

    Yes, lost Town and progress, tried to download app again and it said that it found another save, and it said to type "CONFIRM " to use this save. I did it and nothing it just started at the beginning, I've been playing for a while. So some help would be appreciated. Thank you.

  7. #177

    Unable to restore game after reinstallation

    Hii,
    I was playing township in windows mobile. For few days game was not opening, so i uninstalled the game.
    Now i have reinstalled the game but not able to restore the game.
    Unfortunately my game was not connected to facebook.
    Is it possible to restore the game??

    My town name was township and was in level 63/64(didn't remember exactly. Was around that level).

    Thank you
    Saran

  8. #178

    Hallo

    I have lost my town
    I spent much time and money
    Since 3 days im writing in support game mail but no one answer me please if you can help me to get my town back

  9. #179
    Hi
    I LOST MY TOWN PLEASE HELP ME WHAT TO DO I SPENT MONEY AND TIME AND I WANT MY TOWN BACK PLEASE

  10. #180

    Lost previous town

    I had to reload my game, now my old town won't load, I started over. What happens to my old town, I was in the 30 levels and now I'm back at 13.

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