Hi I was having issues with sending/receiving lives so I uninstalled the app but when I re- installed it lost all data I was on level 90? Please help.
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Thread: Lost data
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09-16-2016, 11:28 AM #1New Member
- Join Date
- Sep 2016
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- 2
Lost data
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09-17-2016, 09:10 AM #2Senior Member
- Join Date
- Jul 2016
- Location
- Australia
- Posts
- 667
If you have gone past the tutorial and it has not asked you to reconnect to your old game, you will need to contact Playrix support from within your game
Platform: iOS (iPad/iPhone)
Town Level: 95
Zoo Level: 22
Having trouble with your game? Check out the in-game help. Or contact support via 'Contact Us' from within the in-game help.
If you can't get into your game, you can use: https://playrix.helpshift.com/a/township/?l=en
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09-19-2016, 07:15 PM #3New Member
- Join Date
- Sep 2016
- Posts
- 3
I have the same issue about the sending and receiving lives issue.... Don't know what to do anymore.
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09-22-2016, 05:25 PM #4
- Join Date
- Jul 2016
- Location
- London, Uk
- Posts
- 3,427
Hi. What message do you see when you try to send or request lives?
Originally Posted by clpotvin
