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Thread: Laggy after Christmas update

  1. #1

    Laggy after Christmas update

    Does anyone encounter Homescapes becomes laggy after December update?
    I play homescapes on iPhone 7 and iPad.
    Usually the game speed is normal when just start playing.
    After playing some levels it becomes laggy.
    The animation is stuttering and slow..
    Could you fix this problem?
    Laggy homescapes is still playable but it bother me.

  2. #2
    Hello, thanks for posting! The issue is already being investigated, but we'll need some time to fix it completely.
    Thank you for your patience!

  3. #3
    Thank you Tanya for your answer.
    I found that restarting the app somehow fix the speed at least for some time before it becomes laggy again..
    I’m waiting for it being fixed. 🤩

  4. #4
    I experienced this problem, too. Restarting would work for a while and then it would lag again. Glad to hear it's a known issue and is being worked on.
    Town: Cedar Spring
    Town Level: 115
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    New Attraction: Visit the Walruses in our We the North exhibit!
    Forum Member: December 2015

  5. #5
    I don't get much lag, but it seems like if I play 5-7 lives and then use the stars to do a task, the app automatically closes before the post-task story starts up. But only since the Christmas update.

  6. #6
    Hey again, guys!
    The devs fixed the issue and everyone experiencing lags should now just restart the device and check if everything works correctly.
    In case you need any further assistance from the Support team, don't hesitate to contact us from the Help and Support section of the settings

  7. #7
    Thank you for your help.
    The game works correctly now.

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