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Thread: Loading issues

  1. #1
    New Member
    Join Date
    Apr 2017
    Posts
    28

    Loading issues

    Game won't load sent report and no reply driving me crazy

  2. #2
    Staff Member Dasha Mironova's Avatar
    Join Date
    Mar 2017
    Location
    St Petersburg
    Posts
    207
    Oh no, I hope this gets resolved soon!
    Which device are you using to play? If it's a mobile device, please check whether you have more than 1GB or required RAM. You can google the RAM amount on your device. Keep in mind that it's not the same thing as memory space.
    You can read more about the system requirements here.
    IMPORTANT!
    -If you're having troubles with the game, please check out our Help & Support articles first.
    -In case you need further assistance, write a report from the game. To do so, follow the steps from this tutorial video.
    -If your game doesn't open, you can contact our support team here.

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