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Thread: Daily Bonus Reset...

  1. #1

    Daily Bonus Reset...

    Logged on yesterday and got Day 3 bonus, played out my lives and then when i logged back in today it's gone back to day 1.

    It's affected my wife too. Any chance it cam be restored to day 4 please?

  2. #2
    You need to send a request for that from within your game, describe the problem and ask them if they can restore the progress for you.

  3. #3
    Quote Originally Posted by dreadnought View Post
    You need to send a request for that from within your game, describe the problem and ask them if they can restore the progress for you.
    How do we send an in game request.. im having the same problem

  4. #4
    You have to go to settings (cog wheel in the upper right corner) -> Help and Support -> Technical issues (or loss of progress?) -> scroll to the bottom, click on "not helpful" -> Contact us. Then you can write the message where you describe your issue -> send.
    You should receive immediately an automated message confirming that they received your request, and after that you have to wait until someone from support gets back to you. You need to be patient as sometimes it takes days until they respond.

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