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Thread: Server Issue: Contacted Support Several Times But No Help

  1. #1

    Server Issue: Contacted Support Several Times But No Help

    I am constantly having server connection issues. There is no problem with my WiFi connection or internet. Problem only occurs for this game. Really irritating.

  2. #2
    Quote Originally Posted by Palaveringbirdcat View Post
    I am constantly having server connection issues. There is no problem with my WiFi connection or internet. Problem only occurs for this game. Really irritating.
    Hi there!

    Sorry to hear about this issue. In this situation, kindly try deleting the game, restarting your device and installing the app again. No worries, this will not affect your current progress. You can also try using another Wi-FI connection to check if the problem is with the game.

    Regards,
    Natasha

  3. #3
    New Member
    Join Date
    Aug 2016
    Posts
    25
    "UNFORTUNATELY, WE'RE UNABLE TO CONNECT TO THE SERVER
    PLEASE MAKE SURE YOUR INTERNET IS WORKING OR TRY AGAIN LATER.
    DON'T REINSTALL THE GAME AS YOU MAY LOSE YOUR CURRENT PROGRESS!"

    Have this message only since the CHRISTMAS UPDATE.

    can't write in the coop Tchat. must rewrite several times the same text because it don't show in the chat.
    Cant visit some friend's towns
    When ask for help, nobody see it !

    iPad restarted & Game reinstalled several times.

    INTERNET AND WIFI work very well ! No problem at all. only with this game.

    HELP !!! HELP !!!ErrorMsg2.jpgErrorMsg1.jpg

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