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Thread: Missing building

  1. #1
    Lynn m
    Guest

    Missing building

    Hi all. I am on level 39 using a Kindle Fire. A friend told me I should have a museum by now, so I looked in special buildings and it says I have one. I have searched everywhere, moved other buildings in case it was hidden, but I'm sure it is not there. Has anyone else had this problem? Any help appreciated. Thanks

  2. #2
    Never heard of this problem before, sounds very, very strange.

    All that comes to mind: When you go to special buildings and tap on the museum (hold down your finger for a sec), the field of viev changes to show the searched item in the middle of the screen.
    Forum member since June 2014
    Cat Lvl 267 | Little Wonders
    tiny Lvl 175 | Mishmash

  3. #3
    Lynn m
    Guest
    Thanks Cathy, but holding my finger there doesn't do anything. I'm pretty sure I didn't build it, and haven't deleted anything. I've searched for it so many times, it's driving me to distraction now.

  4. #4
    That's really mystifying, Lynn
    Did you already send a report from within the game?
    If not: Under the cog button on the upper right you can report an issue.
    Don't delete anything in the mail that pops up, just describe your problem.
    If you could also send them a snapshot from the greyed out museum, that would be ideal.
    You should get an automated answer within minutes, along with a ticket number.
    Forum member since June 2014
    Cat Lvl 267 | Little Wonders
    tiny Lvl 175 | Mishmash

  5. #5
    Quote Originally Posted by Lynn m View Post
    Thanks Cathy, but holding my finger there doesn't do anything. I'm pretty sure I didn't build it, and haven't deleted anything. I've searched for it so many times, it's driving me to distraction now.
    Someone on my friend list has an invisible airport. So you're not alone with the problem.
    iPad - Lyndie's town level 137. Zoo level 41
    Mac - Lyndie's town 2 level 181. Zoo level 45

  6. #6
    Quote Originally Posted by Lyndie View Post
    Someone on my friend list has an invisible airport. So you're not alone with the problem.
    Wow. Did he get it back?


    Edit: Ok, you said "has", so probably not.
    Do you know if the devs are on it?
    Last edited by Cathy Purr; 03-25-2016 at 01:50 PM.
    Forum member since June 2014
    Cat Lvl 267 | Little Wonders
    tiny Lvl 175 | Mishmash

  7. #7
    Lynn m
    Guest
    At least I'm not alone...have submitted a report, but couldn't take a snapshot on the kindle

  8. #8
    Kindle fire here also.
    There's a trick: Press the volume button and the off-switch on the right side both at the same time for a sec.
    (This is not too easy to do, you might have to try it a few times.)
    Forum member since June 2014
    Cat Lvl 267 | Little Wonders
    tiny Lvl 175 | Mishmash

  9. #9
    Lynn m
    Guest
    cool, got the snapshot! ty

  10. #10
    Yay
    Forum member since June 2014
    Cat Lvl 267 | Little Wonders
    tiny Lvl 175 | Mishmash

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