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Thread: February Update Won't Load (iOS)

  1. #1

    February Update Won't Load (iOS)

    I just installed the update this morning and after 3 attempts I couldn't get it to load. So, I have deleted the game for now.
    Join Date: June 2014
    Level 157
    Zoo Level 45
    IOS - iPad Air

    Co-Op: Sogno Mare (Sea Dream) - Sail only for certain rewards.
    Town: Far Niente Bay

    Ideas That Cannot Be Implemented At This Time (Or Ever)

  2. #2
    Hi Nana,

    I am very sorry to hear about this issue! I'd appreciate it very much if you could enter the game now and provide me with the following information:

    - Did the game get stuck on the splash screen? (the splash screen is the one with the dragon). If this is the case, please simply wait for a while.
    - Did the app probably crash or shut down itself while you were waiting?

    Thank you in advance for the information provided!
    -Kuen

  3. #3
    Hi Kuen. At the Playrix Dragon splash screen I got only the buffering circle of doom.

    I will install again and see what happens, but I have to leave for work soon and have a 30 minute commute.
    Join Date: June 2014
    Level 157
    Zoo Level 45
    IOS - iPad Air

    Co-Op: Sogno Mare (Sea Dream) - Sail only for certain rewards.
    Town: Far Niente Bay

    Ideas That Cannot Be Implemented At This Time (Or Ever)

  4. #4
    Okay, reinstalled and was able to access the game. No time to clean tanks or feed fish, gotta run!
    Join Date: June 2014
    Level 157
    Zoo Level 45
    IOS - iPad Air

    Co-Op: Sogno Mare (Sea Dream) - Sail only for certain rewards.
    Town: Far Niente Bay

    Ideas That Cannot Be Implemented At This Time (Or Ever)

  5. #5
    Nana, thanks! And have a great day
    Definitely let me know if anything else goes wrong with your game!
    Last edited by Kuen Pham; 02-19-2016 at 03:34 PM.

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