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Type: Posts; User: Tanya Smirnova

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  1. Replies
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    548

    Hi there! Thank you for this suggestion! It'll be...

    Hi there! Thank you for this suggestion! It'll be forwarded to the devs :cool:
  2. Replies
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    311

    Hi Pido! Thank you for reporting this...

    Hi Pido!
    Thank you for reporting this observation! :) We'll pass it on to the devs :)
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    Hi Rosieb52! So sorrry to hear that! Please...

    Hi Rosieb52!
    So sorrry to hear that! Please contact our Support team via this link: https://bit.ly/2xNwuqF
    Our agents will be happy to help you fix this issue asap!
    Thanks in advance! :cool:
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    1
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    Hi hawxeye! Thanks for reporting this issue and...

    Hi hawxeye!
    Thanks for reporting this issue and I am sorry you had to deal with it in the game!
    Happy to let you know that the devs are already working on fixing this problem.
    If you have any...
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    2,084

    Hi there! Thank you for sharing your ideas and...

    Hi there!
    Thank you for sharing your ideas and suggestions :cool:
    We'll share this info with the devs asap, and the team will discuss the possibility of adding new languages to the game in the...
  6. Hi Nase! Thank you very much for your...

    Hi Nase!

    Thank you very much for your feedback! We sincerely apologize for this oversight and any problems it might have caused you and other players.

    Improving inclusivity and diversity in our...
  7. Hi Aulia! Thank you for pointing this out. Rest...

    Hi Aulia!
    Thank you for pointing this out. Rest assured that your feedback will be submitted to the devs for consideration immediately.
  8. Thread: Weird!

    by Tanya Smirnova
    Replies
    4
    Views
    625

    Hi there, MissWilliamston! That IS weird :D...

    Hi there, MissWilliamston!
    That IS weird :D Could you please contact our Support team via the game settings and send a screenshot as well, as _DD_ suggested?
    We'll be happy to help!
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    New moderator - dreadnought!

    Hello, Homescapers! :cool:

    I’m thrilled to introduce our new Homescapes Forum moderator: dreadnought! :D
    Dreadnought will not only be helping us here but also our fellow players over on the...
  10. Hi there, as3487! Sorry to hear that you've faced...

    Hi there, as3487! Sorry to hear that you've faced this issue with the game!
    Could you please contact our Support team for assistance? You can do that from the settings of the game.
    Thank you!
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    Hey there! You can also check out this tutorial...

    Hey there!
    You can also check out this tutorial we have here: https://www.youtube.com/watch?v=odccCQXdALU
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    Hello! Sorry to hear that!:( Please contact...

    Hello!
    Sorry to hear that!:(
    Please contact our Support team via the Help and Support section of the game settings for assistance.
    We'll be happy to help!
  13. Thread: lives

    by Tanya Smirnova
    Replies
    3
    Views
    597

    Hi there! Thanks for the ideas and your...

    Hi there!
    Thanks for the ideas and your feedback, it means a lot! :o
    I'll pass it to the devs for further consideration!
  14. Hi there! :cool: That's a great idea, thanks! ;)

    Hi there! :cool:
    That's a great idea, thanks! ;)
  15. Replies
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    Hi there! I am really sorry to hear you've...

    Hi there!
    I am really sorry to hear you've encountered this issue.
    Be sure to contact our Support team via this link: https://playrix.helpshift.com/a/home...=web&contact=1
    Thank you in advance!
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    411

    Hi Adam! So sorry to hear that you've faced...

    Hi Adam!
    So sorry to hear that you've faced problems with the game!
    Please contact our Support team either via the settings of the game or via this link for assistance:...
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    630

    Hi there! Really sorry to hear that :( The...

    Hi there!
    Really sorry to hear that :(
    The issue has been fixed by the devs a few days ago. Could you please restart your device, reenter the game and check if everything is alright now?
    If the...
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    Hi there! Sorry to hear that you've faced this...

    Hi there!
    Sorry to hear that you've faced this issue!
    Please contact our Support team via this link: https://playrix.helpshift.com/a/homescapes/?p=web&contact=1 for assistance.
    Please be sure to...
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    Hi! So sorry to hear that all of you have faced...

    Hi!
    So sorry to hear that all of you have faced this problem! :(
    Please be sure to contact our Support team for assistance in this case.
    We are indeed aware of the issue and the devs are doing...
  20. Здравствуйте! Спасибо большое за обращение!...

    Здравствуйте!
    Спасибо большое за обращение!
    Будем очень благодарны, если Вы сможете связаться с нами напрямую из игры (раздел "Помощь и поддержка" в настройках).
    Таким образом мы сможем получить...
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    Hi there! Thanks for reaching out to us! Could...

    Hi there!
    Thanks for reaching out to us!
    Could you please specify what exactly causes you trouble so that we could help?
    Thanks!
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    Hey there, Amy! Sorry to hear that your progress...

    Hey there, Amy!
    Sorry to hear that your progress didn't transfer!
    Please use these instructions for more info on transferring your...
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    1
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    Hi there! So sorry to hear that! Could you...

    Hi there!
    So sorry to hear that!
    Could you please contact our Support team via the settings of the game? You can do that from the Help and Support section.
    We'll do our best to help you asap!:)...
  24. Здравствуйте! Спасибо, что сообщили об этой...

    Здравствуйте!
    Спасибо, что сообщили об этой ситуации! :cool:
    Информация уже передана команде поддержки Homescapes, но нам очень поможет отправленное Вами сообщение из игры! :) Не могли бы Вы зайти...
  25. Hi brdwtchr24! Thanks for the suggestion, it's...

    Hi brdwtchr24!
    Thanks for the suggestion, it's an interesting idea! :cool:
    I'll definitely pass it to the development team as a part of the feedback!
    Have a great day! :cool:
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