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  1. Hi, Unfortunately, that won't happen. Your...

    Hi,

    Unfortunately, that won't happen. Your wish is already on the list of ideas that won't be implemented, which you can find HERE.
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    In addition to what Downton said, your friend...

    In addition to what Downton said, your friend must keep in mind that when she opens her own co-op, she'll start in the Wooden League, and she'll have to race (and place in the top 3) for several...
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    Here you go: https://i.imgur.com/3qXuoWY.jpg

    Here you go:

    https://i.imgur.com/3qXuoWY.jpg
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    There's a big black arrow in the second photo,...

    There's a big black arrow in the second photo, pointing at the "factory sign" (there, another term for it to increase the confusion, lol).
    As the Jam factory has a big jar of jam on top of it, or...
  5. Are you playing on the same device as you did...

    Are you playing on the same device as you did before, or did you switch devices (while using the same Google account)? When re-installing the game, you'll have to go through the tutorial again before...
  6. For future reference, the limit is 100 messages,...

    For future reference, the limit is 100 messages, and that includes messages from the "Sent Messages" folder (or any extra folders you may create).
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    You can win it as a reward in events (but it's...

    You can win it as a reward in events (but it's random in which ones), win it as a regatta prize (again, random), or buy it when it's offered in the Yacht Club (and guess what, that's random too). :D...
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    The event started for me as well, despite being...

    The event started for me as well, despite being scheduled for ~10h from now earlier ¯\_(ツ)_/¯
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    Not really. From what i can tell, the only place...

    Not really. From what i can tell, the only place it matters, is the regional leaderboard, where you can see where your co-op ranks among other co-ops that chose the same region as you. It doesn't...
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    I also have the announcement, scheduled for 17h...

    I also have the announcement, scheduled for 17h from now, and i don't have the update yet (Android).
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    Some of the announcements have a link to the...

    Some of the announcements have a link to the forum, some don't. That's the case for all other Playrix games. This forum has no plans to shut down :)
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    The items you can buy in the Yacht Club - not...

    The items you can buy in the Yacht Club - not only decorations, but also other items, such as boosters you can't normally get in the lab with gems, tools, ingots, etc - are not the only benefit of...
  13. Sticky: Hi, You'll have to contact support directly...

    Hi,

    You'll have to contact support directly from your game (see HERE a guide on how to do that), tell them all details about your zoo you can remember, and they will help you restore it to its...
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    Make sure to reply to the automated initial...

    Make sure to reply to the automated initial message you get, since if you don't, they'll consider that the suggestions offered already helped. If you reply that you still need help with your issue,...
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    August 2019 Update [Starting to roll out]

    Hi everyone!

    The latest update is starting to roll out for iOS users, so make sure to check your AppStores :)

    https://i.postimg.cc/9Fp532Cn/DD380-E9-B-1-EAE-4-CDF-814-A-7224-B27-B9898.jpg
    ...
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    Hi, What happened before you lost your...

    Hi,

    What happened before you lost your progress? Did you switch devices, reinstalled the game, etc? You should report this issue directly from within your game (Settings > Help and Support), and...
  17. Hi, The member in question has to change their...

    Hi,

    The member in question has to change their own status from the game's settings. Seeing how this week is Interseasonal Regatta, where everyone can participate regardless of their "seasonal"...
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    Hi, This happens only when you reached the...

    Hi,

    This happens only when you reached the end of available levels. Until new levels are added (which happens every week, usually on Thursdays), you can play the "chest levels", that award only...
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    Hi! Probably not ;) the forum is a place for...

    Hi!

    Probably not ;) the forum is a place for players to interact with eachother, it's not a customer support platform. In order to reach them directly, you can do so directly from your game. Go to...
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    Hi, Are you playing on a MAC by any chance?

    Hi,

    Are you playing on a MAC by any chance?
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    If you can't send a report from the game (because...

    If you can't send a report from the game (because it freezes or crashes, etc.) you should use this online form to contact them.

    As this forum consists of other players, no one here can directly...
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    Hi, I liked your town, it's young but it's...

    Hi,

    I liked your town, it's young but it's shaping up great! :)

    If you're looking for an active co-op, you can either check this thread - Co-op Ads - and contact the people that listed Windows...
  23. Thread: Events

    by dreadnought
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    Hi, The announcement you see in the Event...

    Hi,

    The announcement you see in the Event center is for the upcoming "Tropical Blends" event, which will start in about 2 days from now. The details on how to play the event will be shown to you...
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    Did you change your device and want to transfer...

    Did you change your device and want to transfer your progress over to the new device? If so, please read this article on how transferring your game works, and follow the steps mentioned there.
    ...
  25. Sticky: I don't have any issues with the mouse in my...

    I don't have any issues with the mouse in my game, so it would be best to report this directly from your game, so the technical data from your game will be automatically included in the report. If...
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