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Type: Posts; User: WEMK

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  1. Replies
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    Our co-op, all MAC users and a 'By Request'...

    Our co-op, all MAC users and a 'By Request' co-op, has been unable to accept new members for many, many months. This issue has been brought to Tech Support many times. Still no resolution.

    -...
  2. Sticky: Unable to Accept New Members to Co-op

    We have had this problems for many months. We have reported this issue to Playrix. When we do get a response, Playrix seems to believe it is MY issue and not an issue with the game mechanics. The...
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    People Asking to Join Co-op Aren't Accepted

    Reported the issue to Playrix on Dec. 11, 2018.
    This is an issue with our co-op not being able to accept new members. It has nothing to do with my account, which btw, I do NOT cheat nor do I have...
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    Christmas Update - Not in MAC App Store here either.

    Have been checking for hours.
  5. Sticky: I think I'm being censored. I submitted another...

    I think I'm being censored. I submitted another enry to the Forum about 12 hours ago, but maybe there's a huge delay in posting.

    In the meanwhile, I reported the issue to Playrix about people...
  6. Sticky: Co-op Unable to Accept New Members So I...

    Co-op Unable to Accept New Members

    So I reported this issue to Playrix. Their response:

    [...]

    What? This is an issue with the co-op functionality, not my account.

    As if a cheater would...
  7. Sticky: Tired of Hallowe'en Stuff. Let's Move on!

    Yes, same old, same old. Mac users continue to get short shrift. Shouldn't spend any real $ on this dog. Always new glitches but limited new content.

    Why, oh why do I keep playing?
  8. Sticky: People Asking to Join Co-op Are Accepted But Glitch (Again)

    We have exactly the same problem. Three people have asked to join our co-op in the last week. We have Accepted them, but nothing, nada, zilch. This is really hampering our ability to perform.
    ...
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    Co-ops Showing Up at 11th Hour in Regattas

    We have had a couple of regattas now where we are racing along, either on our own or against one other co-op. Then at the 11th hour, other co-ops magically appear to be racing against us, just...
  10. There is also a problem when making baby animals...

    There is also a problem when making baby animals in the Zoo. They incubate and then "poof" disappear. Invisible animals in the zoo now?

    I have a Koala enclosure with two adults and started a...
  11. MAC Update Dec 2017

    IN ADDITION, there are co-op members (the BEE HIVE) who have upgraded and cannot access the Chat.
  12. I installed the upgrade and relaunched Township. ...

    I installed the upgrade and relaunched Township. Immediately BANNED because of suspicious behavior! Sent a problem ticket to customer support. Tried rebooting and nothing. Deleted the App,...
  13. Sticky: Ditto, ditto, ditto.

    Ditto, ditto, ditto.
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    Lack of Customer Focus

    This post is in response to being Falsely Accused of Cheating

    I recommend Playrix:

    IMMEDIATELY change their messages that accuse the paying customer of cheating
    Change their reply message...
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    Poor Treatment of Your Customers

    This post was triggered by the most recent incident of being Falsely Accused of Cheating

    Is this the way to treat your user community?

    As the former IT Director for the US and Canada Region of...
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    Duh? How can we communicate with them if they've...

    Duh? How can we communicate with them if they've been thrown out of the co-op and not allowed to interact with other players????
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    Presumption of guilt seems to be the mode of...

    Presumption of guilt seems to be the mode of operation. Treat everyone as a criminal.

    FALSELY accused of cheating this morning. Unacceptable.

    I will likely not be able to help my co-op finish...
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    Innocent until Proven Guilty

    I find this whole situation unbelievable. It all started with the problem of co-op members not being able to see other's help requests with their trains & planes. So that ruined our last regatta...
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