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Type: Posts; User: Phyllo

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  1. Replies
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    22,525

    Exactly my thoughts on it. Since so many people...

    Exactly my thoughts on it. Since so many people have the same problem, I don't understand why they didn't realize it in their own tests - unless they do not do any tests before releasing an update....
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    22,525

    Problems After September 14th Update (Windows)

    Hi!

    I just installed the windows update and it mentions that there are new features in the zoo, the mine, the lab, the house of luck, ...
    As a result, none of these buildings work any more. When...
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    18,261

    Why can't we participate in any "real" events on...

    Why can't we participate in any "real" events on the windows platform but only get crappy events where you pay double for any paper we sell or stuff like that?
  4. So-called "Support" does not even read the mails we send them

    After sending mails about my lost zoo for about three weeks almost every day and sending the requested screenshots to "prove" that my zoo is gone, I got the same mail by Katie K. again today where...
  5. Thread: Tech Support

    by Phyllo
    Replies
    15
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    2,115

    I can only agree with you. I'm emailing them...

    I can only agree with you. I'm emailing them almost daily about my lost zoo and while other players at least get some 1000s of t-cash to build up their lost zoo again, I don't even receive an answer....
  6. My zoo is still gone completely and now my post on the lost zoo is also deleted-why?

    I lost all buildings and animals in my zoo and posted about it here but now my post is gone. What happened?
    Why can't you help the players who lose parts of their game instead of deleting their...
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    576

    Probably. So far, I didn't hear back from Playrix...

    Probably. So far, I didn't hear back from Playrix to tell me how I might help with correcting such mistakes.
  8. Replies
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    52,156

    Sticky: Thanks for the hint. I'm new to the game and also...

    Thanks for the hint. I'm new to the game and also to the forum, so I'm still learning my way around both. :)
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    Sticky: Thanks for the reply. If Playrix is not able...

    Thanks for the reply.

    If Playrix is not able to restore my zoo, I will simply leave it empty and ignore that it was even there although I probably lose a lot of the fun of the game through this....
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    52,156

    Sticky: Lost all buildings in my zoo - reported it to support but didn't hear back from them

    Hello,

    about 36 hours ago, I finally opened up my zoo and built a compound for the bears, got the two adult bears, "bread" a baby bear and then started breading a second. I also built the snack...
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    I'm sorry to have missed it since I only found...

    I'm sorry to have missed it since I only found the game two weeks ago. Someone told me that the event was closed now but it must still have been active while I reached the level needed to participate...
  12. That's what I guessed when I got "wrong code"....

    That's what I guessed when I got "wrong code". I'll add to my signature that I play on windows then. I hope they'll fix this issue, it works in other games across platforms as well, so technically,...
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    Slightly wrong translations into German

    I noticed that there are some things translated wrongly into German and I'd gladly help with better translations if someone of the devs could send me all English and German texts.
    E.g. the game says...
  14. Thanks for your comment. I can imagine that they...

    Thanks for your comment. I can imagine that they think we would spend less time in the game if we'd have such things that make the game a bit easier to use. I think the opposite is the case, we'd...
  15. Thanks! :)

    Thanks! :)
  16. Displaying The Number Of Items In The Barn On Market Items

    When I visit the market, I often see items where I think "That's a must-have" but I'm not sure if or how many of it I have already in my barn. So I'd like to see how many of each I own underneath the...
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