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Type: Posts; User: Simourgh

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  1. Hi Cuddz, Thanks again for your reply :) ...

    Hi Cuddz,
    Thanks again for your reply :)
    THat's exactly what I have done. I asked Apple for reimbursement (as I said in the previous post, but in French, so... haha).
    Then, I've been brave...
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    Well, surprisingly there's none. That's why I was...

    Well, surprisingly there's none. That's why I was wondering whether there was another solution to delete a chat. I guess only the Customer Service can do so.
    Thanks for your time :)
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    Thanks for sharing that idea. It makes sense, if...

    Thanks for sharing that idea. It makes sense, if we consider that the Customer Service used to be more efficient 3 years ago, and that it was not working with "Helpshift", but with regular email.
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    Thanks for the advice. Do you know how is it...

    Thanks for the advice. Do you know how is it possible to close a chat in the Help and Support section?
  5. J'ai contacté l'assistance Apple, par chat...

    J'ai contacté l'assistance Apple, par chat d'abord, puis par téléphone (Le service iTunes Store). Ils vont procéder au remboursement.
    Je pense que c'est le mieux à faire dans le contexte actuel....
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    I cannot agree more. That Customer Service is...

    I cannot agree more. That Customer Service is seriously defective.
    Good luck with your issue.
  7. No Gold Pass, even though I paid for it !

    Hi there,
    I bought a Gold Pass (twice, actually) but never received it :mad:. I was debited from my bank account (twice, again) :mad:. I have contacted Playrix assistance, but they don't (seem to...
  8. Sticky: Hi there! Thanks for your help. Everything's...

    Hi there!
    Thanks for your help. Everything's work great now :)
  9. Sticky: The new regatta has began and, surprise-surprise,...

    The new regatta has began and, surprise-surprise, a lot of gray screens again. So, not being able to play is the new type of gameplay ; how visionary it is, congrats Playrix! haha
  10. Sticky: The "just" shall not be overestimated. I don't...

    The "just" shall not be overestimated. I don't want to minimize the emotional, social and cultural values of the game (whatever the game actually). When I say it's just a game, it's only because it...
  11. Sticky: In fact, the hat does not appear, but it's quite...

    In fact, the hat does not appear, but it's quite present. You just have to roll down or up on your trackpad, and voilà, here it is. Hope this help.
  12. Sticky: Fair enough. I understand your point. I don't...

    Fair enough. I understand your point. I don't want to bother anyone with this anymore, and play the troll. I know it's just a game, but, yes, sure, I like to have explanations :)

    Btw, I also...
  13. Sticky: The whole point is precisely that the rules are...

    The whole point is precisely that the rules are non-rules.
    For example, I just got an order for 3 tables (I'll get 223 t-coins). At first sight, one may think that this a good reason to consider...
  14. Sticky: Handy, indeed. But morally questioning as well....

    Handy, indeed. But morally questioning as well. In any case, thank you so much for your help :)
  15. Sticky: Thanks! Now I just want to be sure that this...

    Thanks! Now I just want to be sure that this information (bonus included) is official. Is it?
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    Is there any official information about this? Why...

    Is there any official information about this? Why did the Playrix team not explain this to everyone?
  17. Sticky: In addition of not being able to play with the...

    In addition of not being able to play with the ducks, there is a more important issue.
    Maybe am I the only one, but I don't get any t-coins bonus when I satisfy an order anymore. I have spend so...
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