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    Another Playrix dumb idea. I got a brick. Reading...

    Another Playrix dumb idea. I got a brick. Reading others who got the same.

    Nice to see all hackers dominating the global leaderboard.
  2. This will be the final chapter in this saga, more...

    This will be the final chapter in this saga, more as a record of events for others who may experience the ugly side of this game.

    My town is fully rebuilt, I have managed to build up 520 tcash in...
  3. Downton. I have not asked for restoration, it was...

    Downton. I have not asked for restoration, it was Playrix that offered in the first place. But clearly their developers botched it. Twice now i have rebuilt my town.

    What my I asking for is for...
  4. DD. Playrix WILL NOT ENTERTAIN THE IDEA of...

    DD. Playrix WILL NOT ENTERTAIN THE IDEA of returning any lost items due to a hacker. As they believe the issue of hacking was due to me maybe using weak passwords, etc. Township is a secure game in...
  5. Next step is to ask them to shut the town down...

    Next step is to ask them to shut the town down forever.

    Maybe they are competent just to do that.
  6. Entering the 4th week now of this drama. ...

    Entering the 4th week now of this drama.

    Playrix continues to ignore the issue, they have gone full loop and have their heads back into the sand. They continue to talk about that they cannot...
  7. Frustrating why they said they would action a...

    Frustrating why they said they would action a restore, then later say restore is not possible.

    To me shows a high level of incompetence in supporting players. They clearly botched it and revert...
  8. More dribble from Support. Looks like a game of...

    More dribble from Support. Looks like a game of snakes and ladders. Totally ignoring my request to have the missing items added back to my town.


    Hello!

    Thanks for getting back to us. My name...
  9. I am not sure they are prepared to do anything...

    I am not sure they are prepared to do anything based on the last communication.

    I will attempt to push for some restoration of my items, otherwise I will simply abandon the game. Also the...
  10. It is the same reason why Apple has set...

    It is the same reason why Apple has set themselves up in Ireland.

    I am based in Australia, so it is impossible to raise any sort of complaint. It is what it is. The maker of this game chooses not...
  11. Companies set up in Ireland for a reason, because...

    Companies set up in Ireland for a reason, because the tax is so much lower and their laws protect the companies and not the consumer.
  12. I can not sync the game now between two devices,...

    I can not sync the game now between two devices, as you need Facebook connection to do that. They have blocked my Facebook connection.

    So it is very clear that this game is vulnerable to hacking...
  13. jjay, I am gutted. To say have a great day! Is...

    jjay, I am gutted. To say have a great day! Is the final insult.

    Also I cannot connect the game to Facebook, which means I cannot sync it to my Android device. Actually the Android device still...
  14. Ok, so it is all clear what ethics are at play...

    Ok, so it is all clear what ethics are at play here.


    We apologize for this inconvenience but after a long talk with our team, unfortunately, they had come to a decision and it is not possible to...
  15. To be honest the tcash 4500 and the gems 800 of...

    To be honest the tcash 4500 and the gems 800 of each are critical, as it has taken me 5 years to amass that amount. Everything else i can rebuild in the medium term.

    I cannot use the dealer as i...
  16. All want is for Playrix to leave this town as is...

    All want is for Playrix to leave this town as is and restore my missing items. As i have no inventory, no nothing, no cash to speed things along.

    I cannot finish the rebuilding process as i need...
  17. A Déjà vu moment, rebuilding my town for the...

    A Déjà vu moment, rebuilding my town for the second time.

    47836
  18. In my insanity, I have started to rebuild the...

    In my insanity, I have started to rebuild the town for the second time. I just sense support will screw it up again and wipe it again.

    Just a sucker for punishment.
  19. Guys appreciate your comments. But this game...

    Guys appreciate your comments.

    But this game is totally unsupported, how can you make a massive blunder in restoring the town to the same point as when the massive damage is evident. What should...
  20. Yeah, that is all they had to do was to restore...

    Yeah, that is all they had to do was to restore the tcash and gems.

    As for contact it is haphazard at best. They seem not read what I am saying.

    I give up.

    Nevada, please organise support...
  21. Fed up and very angry. I rebuilt the town...

    Fed up and very angry.

    I rebuilt the town after the hacker did the damage. Only to find Playrix restores right back to the very point of maximum damage.
  22. Ok, more news. Five minutes ago my town was...

    Ok, more news.

    Five minutes ago my town was restored.

    The only problem is the town they restored is the hacked town, after the hacker destroyed it and had consumed all tcash, gems, tools, etc....
  23. I have to say without Bess and Nevada’s help, I...

    I have to say without Bess and Nevada’s help, I doubt any support assistance would be forthcoming.
  24. 1 week since town was deleted. Gone from Level...

    1 week since town was deleted. Gone from Level 262 to Zero.

    Problem these so called support guys don’t read. I asked them to leave my town as and just restore the stolen tcash and gems. It was...
  25. Has been three weeks now.

    Has been three weeks now.
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