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Type: Posts; User: JJay

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  1. Interview with customer support from Facebook

    For people who don't do Facebook -

    "Interview with the Customer Support Team

    If there's something strange in your neighborhood,
    Who you gonna call?

    Today our customer support team is on...
  2. Sticky: I'm really sorry winnie, but I, for one, don't...

    I'm really sorry winnie, but I, for one, don't feel confident enough to give you an answer. My advice would be to wait until a few Mac players have posted their experience here, or on other...
  3. Thread: Multiple devices

    by JJay
    Replies
    10
    Views
    142

    I have no experience of iOS - I play on Kindle -...

    I have no experience of iOS - I play on Kindle - but I have two different towns on two different devices, with two different Amazon IDs, linked to two different Facebook accounts, and I've had no...
  4. Sticky: Just a warning guys - I've seen a post in...

    Just a warning guys - I've seen a post in Township's official group about a player who seemingly was in the same position as Míc below - they had a game on one device which they hadn't played for a...
  5. Sticky: Sorry, I was typing as you posted, but they have...

    Sorry, I was typing as you posted, but they have just announced it - late as usual! Of course it would have been better if they'd said something beforehand, but sadly we can't expect anything like...
  6. Sticky: They've actually announced it on Facebook now - ...

    They've actually announced it on Facebook now -

    56166

    Wonder what will happen if people have one town on Mac and another on a different OS, but both linked to the same Facebook account?
  7. Sticky: I think I've just found your co-op on my Kindle,...

    I think I've just found your co-op on my Kindle, but it has a very different code to the one in your signature - you might want to check whether it's changed. I can understand what you mean about...
  8. Replies
    27
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    809

    That's interesting. Typical of Playrix not to...

    That's interesting. Typical of Playrix not to announce it though :( I wonder if it's just Mac and iOS they've synced, or whether you can add Kindle and Android players too? I play on Kindle so if...
  9. Hi. Really sorry to hear that you're having this...

    Hi. Really sorry to hear that you're having this problem, but we're all players on here just like you, so there's nothing we can physically do to help you. Playrix staff very rarely (if ever) come...
  10. Replies
    25
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    841

    No, I haven't (thankfully), and I haven't seen...

    No, I haven't (thankfully), and I haven't seen one mentioned on Facebook either.
  11. Replies
    25
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    841

    For plane quantities, I've seen different numbers...

    For plane quantities, I've seen different numbers on different internet pages, so I guess till more people report we won't know exactly.

    But so far : black - up to 12, jasmine - up to 18, rose -...
  12. Replies
    25
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    841

    Ingots needed for 8 shelves are 43 bronze, 48...

    Ingots needed for 8 shelves are 43 bronze, 48 silver, 37 gold and 16 platinum.
  13. Thread: Bug Fix Update?

    by JJay
    Replies
    5
    Views
    446

    iOS, Android and Kindle don't get updates at the...

    iOS, Android and Kindle don't get updates at the same time. The update has been out on iOS for a couple of days now, but (where I am, at least) it isn't available on Kindle yet. If you read back...
  14. Thread: Lost barn upgrade

    by JJay
    Replies
    19
    Views
    293

    I'm sorry, I don't have time to search for it...

    I'm sorry, I don't have time to search for it now, but I seem to remember that the external email always gives this response - but if you keep trying you could hopefully get through to a human. They...
  15. Sticky: To all you guys trying to contact customer...

    To all you guys trying to contact customer support, if you can't do it from inside the game, you can try using this form here :

    https://playrix.helpshift.com/a/township/?p=web&contact=1

    Not...
  16. Replies
    281
    Views
    43,642

    Sorry Oldsalem, but we are only players like you....

    Sorry Oldsalem, but we are only players like you. Playrix staff don't come here very often (or maybe at all). The only thing you can do I think is to contact them directly through your new game. Give...
  17. Replies
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    3,286

    We used to be able to buy flags Fluffy, though...

    We used to be able to buy flags Fluffy, though not all countries were represented (which many people were unhappy about), but Playrix suddenly removed them from the game without explaining why. Yes...
  18. Replies
    40
    Views
    3,286

    Maybe Fluffy plays on Windows. Not 100% certain,...

    Maybe Fluffy plays on Windows. Not 100% certain, but I think Windows players still have flags. It'll probably be a few years yet for them to catch up and have them removed :(
  19. Replies
    281
    Views
    43,642

    Sorry, I've never done it personally, but I...

    Sorry, I've never done it personally, but I believe that if you download the beta version and then uninstall it, you will have to wait for the new update to come out before you can play again

    54675
  20. Replies
    14
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    1,165

    That's probably because if you visit their towns...

    That's probably because if you visit their towns you're not actually seeing them in "real time". It takes some time for the various servers to sync. I have two towns and if one visits the other, I...
  21. Laughing and crying at the same time..won't...

    Laughing and crying at the same time..won't bother with emojis...agree with everything you said.
  22. Thread: Faux friends

    by JJay
    Replies
    3
    Views
    169

    I really have no idea what you just said, but...

    I really have no idea what you just said, but you're welcome :D ;)
  23. Replies
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    43,642

    After reading this a few times Míc, I have to say...

    After reading this a few times Míc, I have to say I agree. Customer support staff read from a script and have to stick to the script to keep their jobs. It's not really customer support is it? Sad :(
  24. Thread: Faux friends

    by JJay
    Replies
    3
    Views
    169

    Faux friends

    In answer to this part of Míc's post

    https://forum.playrix.com/showthread.php?18381-Common-Issue-Lost-Town-Or-Game-Progress/page27

    "In something related to technical issues with Township, I...
  25. Replies
    281
    Views
    43,642

    I wonder how Playrix can justify giving away...

    I wonder how Playrix can justify giving away other players' towns, and then insisting that if someone's been hacked that it's their own fault.
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