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Type: Posts; User: Libbytown

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  1. Hi Dave I wonder if you managed to get your...

    Hi Dave

    I wonder if you managed to get your game going again. I have just had word I've been cleared so I have tried restarting my computer and deleting and reinstalling the app but no joy....
  2. Hi Dave How long were you banned, mine has...

    Hi Dave

    How long were you banned, mine has been over a week?

    Thank you
  3. Banned after update

    Thanks for this, do you know how they let you know if you are reinstated? or should I just keep trying the game?

    Thanks again
  4. I am in the same situation. I have been a loyal...

    I am in the same situation. I have been a loyal customer for at least 4 years. Spent a lot of money. if I am permanently banned I want my money reimbursed. Their customer service is dreadful. No...
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    I got a reply pointing me to an article, which...

    I got a reply pointing me to an article, which said to delete the program and reinstall. I have tried that several times and it hasn't worked. I haven't heard anything else since Wednesday.
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    Morning, I'm on a Mac and didn't get any response...

    Morning, I'm on a Mac and didn't get any response from the button , so I got a ticket by lodging a request through the website https://playrix.helpshift.com/a/township
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    Yes I did notice, sorry my message wasn't...

    Yes I did notice, sorry my message wasn't explicit. I messaged dreadnought and I separately replied to the ticket email sent from Playrix. Thats why i was asking if anyone knew how long their tech...
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    Thank you.

    Thank you.
  9. Replies
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    I have sent message to dreadnought & asked for...

    I have sent message to dreadnought & asked for update on email with ticket number. No reply---nothing. Does anyone know what hours they work?
    I am in Canada, 7 hours behind UK, don't know if or when...
  10. Replies
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    This has happened to me too, still waiting after...

    This has happened to me too, still waiting after 2 days.
  11. Replies
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    Please can you let me know how you found out,...

    Please can you let me know how you found out, thank you
  12. Replies
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    Same here, can't even get into game. Have sent...

    Same here, can't even get into game. Have sent report to customer services
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    Banned after update

    I too have been banned after the update. Any suggestions?
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    Delete and Reinstall

    I don't have my game connected through Facebook and am using a Mac. Can you just delete the game, then reinstall through app store and get it all back?

    Thank you
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    I am having the same issue on a Mac. haven't been...

    I am having the same issue on a Mac. haven't been able to buy any cash or cash in piggy bank since last update.
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